Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,578 reviews
July 11, 2018
Customer Service Daryl was extremely helpful and got me into a car that worked for me. They worked very hard to get me into even better terms than I could have expecte Daryl was extremely helpful and got me into a car that worked for me. They worked very hard to get me into even better terms than I could have expected. McMullen Ford will be the place I refer all my friends to moving forward. As long as I am in the area, McMullen has my business for any future purchases. More
by CHAD.MORTON
Verified Customer
July 10, 2018
Pleasant staff. Enjoyable experience. Friendly staff. Knowledgeable salesperson that went above and beyond to show the vehicle. Very straightforward and personable. She did everything she Friendly staff. Knowledgeable salesperson that went above and beyond to show the vehicle. Very straightforward and personable. She did everything she could to make sure I was driving the truck home the same day. More
by SRAUSCH94
July 05, 2018
Excellent Service Very friendly, helpful and professional. They were very helpful and appeared to be interested in doing a good job on my auto. I am very comfortable Very friendly, helpful and professional. They were very helpful and appeared to be interested in doing a good job on my auto. I am very comfortable having my auto services at McMullen. More
by STEVECHAMB
Employees Worked With
Randy Archer, Glenn Smith, Lindsy Tinnon
July 05, 2018
Always friendly and on time Their waiting room is always clean and comfortable with tea, coffee and water available. However, I most appreciate that my. wait time is always short Their waiting room is always clean and comfortable with tea, coffee and water available. However, I most appreciate that my. wait time is always shorter than I expect. This is very appreciated as I am from out of town and when I come to Council Bluffs I always have a list of things to do.......I value extra time for "shopping"! More
by DPO my carman
Employees Worked With
Randy Archer, Lindsy Tinnon
July 05, 2018
Great service Our service experience hasi always been great, service employees are always friendly. Made an appointment and got right in. will use McMullen in the Our service experience hasi always been great, service employees are always friendly. Made an appointment and got right in. will use McMullen in the futures. More
by JIHOLLINGER33
Employees Worked With
Randy Archer
July 04, 2018
Changed my oil faster then I expected They did not waste any time, got my oil change done fast. Was very polite and friendly. The waiting area was very comfy also. Thanks They did not waste any time, got my oil change done fast. Was very polite and friendly. The waiting area was very comfy also. Thanks More
by The Escape
Employees Worked With
Randy Archer, Glenn Smith, Lindsy Tinnon
July 01, 2018
Complete, fast service I have been taking our vehicles to McMullen Ford for many years now and nobody can beat the service and quality there. Very friendly atmosphere, helpf I have been taking our vehicles to McMullen Ford for many years now and nobody can beat the service and quality there. Very friendly atmosphere, helpful and is always there for any question you may have. More
by COUNTRY4EVR
June 30, 2018
New F-150 Great customer service, Frank was excellent, Not high pressured, *** Got a Great Deal, The F-150 was the only one of two vehicles of it kind in the e Great customer service, Frank was excellent, Not high pressured, *** Got a Great Deal, The F-150 was the only one of two vehicles of it kind in the entire metro area, and they still gave us a great deal. Great Dealership, would highly recommend going here before buying a vehicle. More
by bobjansen
Employees Worked With
Other Employees :
Bob, the new car sales manager was also very willing to help., Frank Mainelli
June 30, 2018
Sales Consultant she knew alot about the car we got was very helpful I would ask for her again she did things in a short time the place was very clean she knew alot about the car we got was very helpful I would ask for her again she did things in a short time the place was very clean More
by New Car 2018
Employees Worked With
Audri Godfrey
June 30, 2018
Urgent need for a car My car motor was not repairable and I was in urgent need of a vehicle. My credit isn't the greatest but McMullen Ford staff worked with me to find a My car motor was not repairable and I was in urgent need of a vehicle. My credit isn't the greatest but McMullen Ford staff worked with me to find a vehicle quickly, in my price range and financing. I drove off with a great deal and peace of mind, not to mention a car that fit my needs. Thank You to everyone at McMullen Ford for taking a stressful situation and working with me til I got my new car. More
by WENDY.T.
