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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,592 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,592 reviews
September 08, 2018
Great customer service. Honest & Efficient Frank and the team at McMullen Ford were great to work with. They didn’t waste my time and we arrived at a deal quickly. They made the vehicle purch Frank and the team at McMullen Ford were great to work with. They didn’t waste my time and we arrived at a deal quickly. They made the vehicle purchase process painless and pleasant. I will be back More
by ERSMGMT
Verified CustomerEmployees Worked With
Other Employees :
Randy Archer, Bob Fausset, Pete Belcastro, Frank Mainelli, Bob Elet
September 08, 2018
everyone was friendly and considerate They worked together to give us the deal we wanted. I think they knew we would walk if we couldn't come together. All very friendly and respectful. They worked together to give us the deal we wanted. I think they knew we would walk if we couldn't come together. All very friendly and respectful. More
by PFDOYLE
Employees Worked With
I think his name was Steve, he worked with Bob to give us the deal we wanted, Bob Fausset, Pete Belcastro, Audri Godfrey
September 07, 2018
a pleasure Skip Marsh makes car buying an enjoyable experience. That is why we have returned and bought cars and trucks from a guy we can trust Skip Marsh makes car buying an enjoyable experience. That is why we have returned and bought cars and trucks from a guy we can trust More
by JDJOE2
Employees Worked With
Glenn Smith, Skip Marsh
September 05, 2018
Hassle free Sidney really took the time to understand my needs and get to know me and my wife , we were never pressured to decide which car to go after , we were Sidney really took the time to understand my needs and get to know me and my wife , we were never pressured to decide which car to go after , we were shown Several vehicles as well as test drive all of them always with a smile, the paperwork was easy to read and understand, no hidden fees, great service friendly salesman’s what else could a customer ask for. We definitely are coming back for a second vehicle soon . More
by MARIO_ZUNIGA
Employees Worked With
Pete Belcastro, Audri Godfrey, Sidney Davis
September 05, 2018
Very nice and fast. The trade process went smooth, it was fairly quick compared to other experiences I’ve had else where. Actually did a 2 for 1 trade and they helped out The trade process went smooth, it was fairly quick compared to other experiences I’ve had else where. Actually did a 2 for 1 trade and they helped out greatly. More
by P.CARLSON79
September 05, 2018
I went here do to warranty Responses by employee's were short if not kurt. Like I was number rather than a customer. Vehicle was out of shop area for twenty minutes. I was not t Responses by employee's were short if not kurt. Like I was number rather than a customer. Vehicle was out of shop area for twenty minutes. I was not told of completion until I returned to office area and asked. More
by lauver5
Employees Worked With
Glenn Smith
September 05, 2018
Good experience. I saw the vehicle I was interested in online, and it was exactly as represented. The salesman was very nice and professional. The entire experience me I saw the vehicle I was interested in online, and it was exactly as represented. The salesman was very nice and professional. The entire experience met my expectations. More
by KJOHANNSEN
September 03, 2018
Excellent service The workers make you feel like home and they really know how to make a good deals when you are buying a new vehicle I am happy with my new pickup The workers make you feel like home and they really know how to make a good deals when you are buying a new vehicle I am happy with my new pickup More
by JAMIESMITH206
September 02, 2018
Great Dealership and great service. Frank was great to work with and the team at McMillen Ford was very helpful. Would recommend this dealership to anyone. Fair pricing and great value. Frank was great to work with and the team at McMillen Ford was very helpful. Would recommend this dealership to anyone. Fair pricing and great value. More
by FRAN.THORNBERG
Employees Worked With
Frank Mainelli
August 31, 2018
Awesome as always. McMullen Ford has never provided less than amazing service from my new 1997 Explorer to my 2014 Edge. They are always professional courteous and re McMullen Ford has never provided less than amazing service from my new 1997 Explorer to my 2014 Edge. They are always professional courteous and respectful. More
by SMGOOD
