McMullen Ford- Council Bluffs

Top notch Service is always great at McMullen. It’s the only place I go now to get all of my cars worked on. Sales team is amazing too. I have bought two cars Service is always great at McMullen. It’s the only place I go now to get all of my cars worked on. Sales team is amazing too. I have bought two cars here. They listen to what your wants are in a vehicle and make sure to get you into the perfect one. Great all around. More

Totally satisfied Not very often one encounters a staff like this one. They make sure the work done is accomplished in a thorough manner. Quality is the name of the gam Not very often one encounters a staff like this one. They make sure the work done is accomplished in a thorough manner. Quality is the name of the game for this shop, Thanks, troops. More

Service center Im in the service business so I notice how I'm treated when I use a service company. This visit I was invisible, people barely made eye contact Im in the service business so I notice how I'm treated when I use a service company. This visit I was invisible, people barely made eye contact More

Fantastic Bob made sure I knew everything about my new vehicle and was very thorough answering all my questions. I’ve bought new vehicles before and nobody has Bob made sure I knew everything about my new vehicle and was very thorough answering all my questions. I’ve bought new vehicles before and nobody has ever went thru the vehicle with me to make sure I knew how to use everything. It was greatly appreciated!!! More

Great, friendly staff The staff at McMullen Ford is fantastic, which is probably attributed to the fact they are one of the few family-owned dealerships remaining in the ar The staff at McMullen Ford is fantastic, which is probably attributed to the fact they are one of the few family-owned dealerships remaining in the area. I will remain a loyal customer because of their high standards, fairness, and friendly, personalized customer service. More

Great experience The dealership went above and beyond to help us get our daughter her vehicle! Everyone was very helpful and knowledgeable. Will definately be back in The dealership went above and beyond to help us get our daughter her vehicle! Everyone was very helpful and knowledgeable. Will definately be back in the future for any new or used vehicle we might need. More

McMullen Ford PROFESSIONALS IN ALL SPHERES Mr. Scott and Dan McMullen set the standard for excellence from every employee for OUTSTANDING CUSTOMER SERVICE! I would never purchase an automobile Mr. Scott and Dan McMullen set the standard for excellence from every employee for OUTSTANDING CUSTOMER SERVICE! I would never purchase an automobile from any other dealership. I recently needed extensive repairs on my Ford Escape Titanium. The turnaround time was excellent and cost was most reasonable. Every employee made me feel important as their customer. Repairs rendered my Escape looking brand new again thanks to Glenn Smith’s outstanding coordination of the repair process! Integrity, professionalism, and customer service describes McMullen Ford! I live close to Elkhorn but the drive to Council Bluffs is well worth it. Thank you McMullen Ford!! Elizabeth Easley More

Oil change Servoice fine but tires not rotated. They could not find wheel lock socket that was in glove compartment In plastic bag aptly marked as such. Had no p Servoice fine but tires not rotated. They could not find wheel lock socket that was in glove compartment In plastic bag aptly marked as such. Had no problem with this in previous visits. More

2016 Taurus SEL Traded my 2015 Taurus SE for a 2016 Taurus SEL with the same amount of miles. Love the new one it has very nice rims and looks way classier than the o Traded my 2015 Taurus SE for a 2016 Taurus SEL with the same amount of miles. Love the new one it has very nice rims and looks way classier than the old one. The 2015 SE was very plain. I think I paid too much but I wanted it so I got it. Sidney was the sales person that helped me. She was very nice and helped me out a lot since I am paralyzed from the knees down. More

Very helpful in service department. Sales people were great Stopped with mechanical problem. Randy in service was very helpful. While waiting for repair went to showroom and Bob gave me some information on reba Stopped with mechanical problem. Randy in service was very helpful. While waiting for repair went to showroom and Bob gave me some information on rebates for 2018 Edge. He turned us over to Ron and he took us for a test drive. Wasn’t really looking for a new vehicle but it just worked out. More