McMullen Ford- Council Bluffs

Great, friendly staff The staff at McMullen Ford is fantastic, which is probably attributed to the fact they are one of the few family-owned dealerships remaining in the ar The staff at McMullen Ford is fantastic, which is probably attributed to the fact they are one of the few family-owned dealerships remaining in the area. I will remain a loyal customer because of their high standards, fairness, and friendly, personalized customer service. More

Great experience The dealership went above and beyond to help us get our daughter her vehicle! Everyone was very helpful and knowledgeable. Will definately be back in The dealership went above and beyond to help us get our daughter her vehicle! Everyone was very helpful and knowledgeable. Will definately be back in the future for any new or used vehicle we might need. More

McMullen Ford PROFESSIONALS IN ALL SPHERES Mr. Scott and Dan McMullen set the standard for excellence from every employee for OUTSTANDING CUSTOMER SERVICE! I would never purchase an automobile Mr. Scott and Dan McMullen set the standard for excellence from every employee for OUTSTANDING CUSTOMER SERVICE! I would never purchase an automobile from any other dealership. I recently needed extensive repairs on my Ford Escape Titanium. The turnaround time was excellent and cost was most reasonable. Every employee made me feel important as their customer. Repairs rendered my Escape looking brand new again thanks to Glenn Smith’s outstanding coordination of the repair process! Integrity, professionalism, and customer service describes McMullen Ford! I live close to Elkhorn but the drive to Council Bluffs is well worth it. Thank you McMullen Ford!! Elizabeth Easley More

Oil change Servoice fine but tires not rotated. They could not find wheel lock socket that was in glove compartment In plastic bag aptly marked as such. Had no p Servoice fine but tires not rotated. They could not find wheel lock socket that was in glove compartment In plastic bag aptly marked as such. Had no problem with this in previous visits. More

2016 Taurus SEL Traded my 2015 Taurus SE for a 2016 Taurus SEL with the same amount of miles. Love the new one it has very nice rims and looks way classier than the o Traded my 2015 Taurus SE for a 2016 Taurus SEL with the same amount of miles. Love the new one it has very nice rims and looks way classier than the old one. The 2015 SE was very plain. I think I paid too much but I wanted it so I got it. Sidney was the sales person that helped me. She was very nice and helped me out a lot since I am paralyzed from the knees down. More

everyone was friendly and considerate They worked together to give us the deal we wanted. I think they knew we would walk if we couldn't come together. All very friendly and respectful. They worked together to give us the deal we wanted. I think they knew we would walk if we couldn't come together. All very friendly and respectful. More

Great customer service. Honest & Efficient Frank and the team at McMullen Ford were great to work with. They didn’t waste my time and we arrived at a deal quickly. They made the vehicle purch Frank and the team at McMullen Ford were great to work with. They didn’t waste my time and we arrived at a deal quickly. They made the vehicle purchase process painless and pleasant. I will be back More

Very helpful in service department. Sales people were great Stopped with mechanical problem. Randy in service was very helpful. While waiting for repair went to showroom and Bob gave me some information on reba Stopped with mechanical problem. Randy in service was very helpful. While waiting for repair went to showroom and Bob gave me some information on rebates for 2018 Edge. He turned us over to Ron and he took us for a test drive. Wasn’t really looking for a new vehicle but it just worked out. More

a pleasure Skip Marsh makes car buying an enjoyable experience. That is why we have returned and bought cars and trucks from a guy we can trust Skip Marsh makes car buying an enjoyable experience. That is why we have returned and bought cars and trucks from a guy we can trust More

I went here do to warranty Responses by employee's were short if not kurt. Like I was number rather than a customer. Vehicle was out of shop area for twenty minutes. I was not t Responses by employee's were short if not kurt. Like I was number rather than a customer. Vehicle was out of shop area for twenty minutes. I was not told of completion until I returned to office area and asked. More