Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,578 reviews
September 26, 2018
Great, friendly service!! Guys were friendly and quick!! Got my oil changed and tires rotated in under an hour. They even washed my filthy car even though it was going to rain. Guys were friendly and quick!! Got my oil changed and tires rotated in under an hour. They even washed my filthy car even though it was going to rain. Thanks!! More
by MEGHANNMCASSIDY
Verified CustomerEmployees Worked With
Randy Archer, Glenn Smith, Lindsy Tinnon
September 26, 2018
Salesman was awesome. The experience was very good. Daryl was extremely helpful in figuring out everything. He went above and beyond what he had to do. I was a Dodge pers The experience was very good. Daryl was extremely helpful in figuring out everything. He went above and beyond what he had to do. I was a Dodge person. Now McMullin will have my business. More
by SUNSETLAWNS
September 26, 2018
Best service in a while Friendly staff for it being so early in the morning. Super fast service, was not waiting long. Will be going back on my next service. Friendly staff for it being so early in the morning. Super fast service, was not waiting long. Will be going back on my next service. More
by ronald_wilkey
Employees Worked With
Randy Archer
September 25, 2018
Replace front hubs and u-joints on 2013 F250 Needed service call for front hubs and u-joints on 2013 F250. Service dept scheduled me in as fast as possible. Called with estimate. Didn't do any wo Needed service call for front hubs and u-joints on 2013 F250. Service dept scheduled me in as fast as possible. Called with estimate. Didn't do any work that was not approved. Total cost was exactly the same as the estimate. Communication was excellent More
by GPRIHNER
Employees Worked With
Randy Archer, Glenn Smith
September 24, 2018
Daryl Watson is the best! My fiance and I were searching for the vehicle we wanted online when we came across this dealership. From the very beginning, Daryl was very attentive My fiance and I were searching for the vehicle we wanted online when we came across this dealership. From the very beginning, Daryl was very attentive to our needs and worked with us to get the deal we wanted. We live 3 hours away and upon arrival we were met by Daryl with waters after the road trip. Even though it was after hours on a Friday night and the dealership was trying to close we weren't rushed at all and he even took the time to give us an overview of the car's features and get our phone's paired to car for the long trip back home. I've had a lot of BAD car buying experiences, and BY FAR this was the BEST! Keep up the awesome work guys! It's the little things that make the difference, and Daryl changed my mind about car salesman. Will definitely go back to him in the future and recommend to anyone! More
by IntegrityMatters
September 22, 2018
Car service Our service was fast! The technicians and clerks are friendly and helpful! Thank you very much! We had a coupon which was very helpful! Thank you! Our service was fast! The technicians and clerks are friendly and helpful! Thank you very much! We had a coupon which was very helpful! Thank you! More
by MARY.GUM
Employees Worked With
Glenn Smith, Lindsy Tinnon
September 22, 2018
Top notch Service is always great at McMullen. It’s the only place I go now to get all of my cars worked on. Sales team is amazing too. I have bought two cars Service is always great at McMullen. It’s the only place I go now to get all of my cars worked on. Sales team is amazing too. I have bought two cars here. They listen to what your wants are in a vehicle and make sure to get you into the perfect one. Great all around. More
by ROBINSONPG22
Employees Worked With
Randy Archer, Glenn Smith
September 22, 2018
Totally satisfied Not very often one encounters a staff like this one. They make sure the work done is accomplished in a thorough manner. Quality is the name of the gam Not very often one encounters a staff like this one. They make sure the work done is accomplished in a thorough manner. Quality is the name of the game for this shop, Thanks, troops. More
by JPLACH
Employees Worked With
And several otherd, Matt Wemhoff, Angela Middleton
September 21, 2018
Service center Im in the service business so I notice how I'm treated when I use a service company. This visit I was invisible, people barely made eye contact Im in the service business so I notice how I'm treated when I use a service company. This visit I was invisible, people barely made eye contact More
by Maggie
Employees Worked With
I have no idea who I dealt with and no one told me about the service or any issues
September 19, 2018
Fantastic Bob made sure I knew everything about my new vehicle and was very thorough answering all my questions. I’ve bought new vehicles before and nobody has Bob made sure I knew everything about my new vehicle and was very thorough answering all my questions. I’ve bought new vehicles before and nobody has ever went thru the vehicle with me to make sure I knew how to use everything. It was greatly appreciated!!! More
by FRITZSMOM1967
