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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

October 11, 2018

evaluation routine oil change done very well and two recall items were done in a timely manner. staff very friendly and helpful there were no problems noted More

by GDEVOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Archer
October 11, 2018

Bad customer service. While my repairs were done in a timely fashion once my part was in, everytime I had to deal with anyone it was horrible customer service. Once my car More

by TRIX_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Archer, Glenn Smith, Lindsy Tinnon
October 09, 2018

Service Always friendly and very helpful always has advice on when to replace parts. They have all the information that we are always looking for. Thank you More

by Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Archer, Glenn Smith, Lindsy Tinnon, Skip Marsh
October 09, 2018

Fix rear door Great job. Thanks for your fast service and getting me in so quickly. All you guys are very helpful. Matt was so easy to work with. Thanks again. More

by $Timco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wemhoff
October 09, 2018

Awesome and very friendly. Worked very hard to get me into a new vehicle. Offered great customer service. Made sure I was comfortable and happy More

by MICHELLE.C.BLACK31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
October 07, 2018

Randy good service rep Randy does a good job taking care of us & following thru. Always good to have his help. He is kids nd & personable. Make sure you Keep him !!! More

by Wayne4433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Archer!!!!, Randy Archer, Lindsy Tinnon
October 06, 2018

Wonderful experience Friendly. Outstanding customer service. Quick turn around. By checking around, we found their prices were better than other dealers in the area perfor More

by Completely satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wemhoff
October 05, 2018

Amazing experience! Everyone was so helpful and amazing. The whole process was so fun and never forced. Truly made me feel welcome! I would recommend to anyone who needs More

by DAIZYW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Robert Simmons
October 05, 2018

it was overwhelming but a good thing.. they explained things to me and I walked out of there with a smile on my face.. thank you all for work so hard to get me this car.. More

by neesey48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Maschka
October 05, 2018

By far by far the best experience I’ve ever had buying a car No pressure they treated me just like they knew me forever. My salesman and a GSM got right down to business asked me what I was trying to accomplish More

by fikew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the gsm, Glenn Smith, Robert Simmons
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