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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,578 reviews
October 22, 2018
Service, oil change on 2015 F 250 Diesel All ways a good experience, polite, friendly, and timely. Never an issue with the staff or anyone else. I always have my vehicle serviced here since I All ways a good experience, polite, friendly, and timely. Never an issue with the staff or anyone else. I always have my vehicle serviced here since I purchased it. Great friendly employees ! Thank You ! More
by DOTSTATEGUY
Verified CustomerEmployees Worked With
Randy Archer, Glenn Smith
October 21, 2018
Great environment and Helpful employees James knew exactly what vehicle we were looking for and needed for our growing family he recomended the 2018 Explorer to us and we fell in love. It wa James knew exactly what vehicle we were looking for and needed for our growing family he recomended the 2018 Explorer to us and we fell in love. It was the smoothest deal i have ever made he handled the paper work quickly and proffesionaly and before we knew it we were driving home in this beautiful gem. I will most deffinatly continue my buisness at Mcmullen Ford and recomend them to all my friends and family. More
by jordansalmons
October 20, 2018
Effortless Service staff handled the service competently and caringly. Auto serviced at time and duration promised. Even washed my car (and it needed it!) Servic Service staff handled the service competently and caringly. Auto serviced at time and duration promised. Even washed my car (and it needed it!) Service agent Glen even gave me great lead on tire sale after I mentioned they need replacement before winter. More
by MKOVAL5016
Employees Worked With
Glenn Smith
October 19, 2018
It was fantastic My sales person Sidney Davis was fantastic.She went farther then an sales person what I have work with. She understood that I was on a fix income and My sales person Sidney Davis was fantastic.She went farther then an sales person what I have work with. She understood that I was on a fix income and help find something that would fit my needs.She gave me different option on vehicles and let let me decided. Sidney knew it was hard for me to give up my trade in and she help it go a lot smoother. You should feel very luck to have some like Sidney work for she I'd a great assist to you company. Mary Phillips More
by Patterson,james#
October 18, 2018
Buying used car from Skip Marsh Skip was easy to work with. Helped make decision easier on buying used or new. No pressure. Skips the only one to use, in buying a car! Getter Done! Skip was easy to work with. Helped make decision easier on buying used or new. No pressure. Skips the only one to use, in buying a car! Getter Done! More
by JURANEK
Employees Worked With
Skip Marsh
October 18, 2018
Regret buying a Ford I had my 2013 Ford Edge serviced for 2 problems I was having and only 1 was fixed!! A warning on my touchscreen comes on saying “System off to save ba I had my 2013 Ford Edge serviced for 2 problems I was having and only 1 was fixed!! A warning on my touchscreen comes on saying “System off to save battery”. I explained to Mr Smith that we replaced battery but it didn’t correct problem. I asked him to please have that fixed. I am extremely dissatisfied. Mr Smith’s attitude didn’t help matters. It would’ve been nice if he would’ve shown some concern even if he had to fake it. so...we will not buy another Ford. I’m considering trading in my Ford for a Toyota. I dread having to go back to Ford Service Center.. More
by DRMKMM1963
Employees Worked With
Glenn Smith
October 17, 2018
Buying a new vehicle If it wasnt for James Maschka and everyone at mcmullen we wouldnt of gotten a new vehicle... We are proud owners of a 2018 Ford Escape. If it wasnt for James Maschka and everyone at mcmullen we wouldnt of gotten a new vehicle... We are proud owners of a 2018 Ford Escape. More
by Christina
Employees Worked With
James Maschka, Bob Fausset
October 17, 2018
My customer experience was absolutely excellent The salesman I had Ron B was extremely knowledgeable and he knew all about the electronic controls and everything under the hood involved in the oper The salesman I had Ron B was extremely knowledgeable and he knew all about the electronic controls and everything under the hood involved in the operation this truck and show me how to work all the knobs turn on all the lights turn off all the lights. More
by HDS71653
Employees Worked With
Ron brochu and Steve Foster I would recommend this dealership in this sales been to other friends interested in a truck, Ron Dufek
October 17, 2018
Previous bad experiences turned awesome Robert Simmons was my auto dealer and I must say he did an outstanding job. I actually have an SUV I really like now. Thank you so much for this grea Robert Simmons was my auto dealer and I must say he did an outstanding job. I actually have an SUV I really like now. Thank you so much for this great experience More
by KAINEOWEN
October 17, 2018
Best Dealer Around Had the best Experience ever. McMullen Ford made my experience the Easiest vehicle selection process I have ever experienced!! From the salesman to ma Had the best Experience ever. McMullen Ford made my experience the Easiest vehicle selection process I have ever experienced!! From the salesman to manager to the finance department everyone treated me like they already knew me! Great job! More
by LYRAD
