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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,578 reviews
January 03, 2019
bought new truck Ron is an amazing guy - he didn't pressure us at all to buy the new truck. Just let us decide for ourselves. Will always buy a ford from McMullen. Ron is an amazing guy - he didn't pressure us at all to buy the new truck. Just let us decide for ourselves. Will always buy a ford from McMullen. More
by BARB.HARVEY15
Verified Customer
December 31, 2018
poor follow through Two salesman that said they were going to call us back did not!! We had to ask to talk with someone higher up basically to buy the car. Bob heard our Two salesman that said they were going to call us back did not!! We had to ask to talk with someone higher up basically to buy the car. Bob heard our complaints and I assume talked to the two salesman but we never really got an apology from either of the two salesman just from Bob. Pete explained the warranty in detail which was helpful. More
by SENGLISH18
December 21, 2018
I bought a Ford explorer from mcmullen they were so friendly got us a good deal even played with my 2 year old. Amazing people they make you feel like family? from mcmullen they were so friendly got us a good deal even played with my 2 year old. Amazing people they make you feel like family? More
by shali_maschka
Employees Worked With
Mile maschka james maschka, Bob Fausset
December 08, 2018
They where very helpful. Friendly They are family and they treat the people that come in like family. We got a good deal. We love our Ford truck Sporty 4 by 4. I would buy from them ag They are family and they treat the people that come in like family. We got a good deal. We love our Ford truck Sporty 4 by 4. I would buy from them again. Thank you everyone for all you help and kindness. More
by Claudia
Employees Worked With
Other Employees :
Skip Marsh, Frank Mainelli
December 02, 2018
Love this dealership! Class dealership ! Frank Mainelli Helped me by a used car. He was honest, helpful and accommodating to all my needs with my purchase. I highly recomme Class dealership ! Frank Mainelli Helped me by a used car. He was honest, helpful and accommodating to all my needs with my purchase. I highly recommend this dealership, “ask for Frank!” Roxann Frey More
by Lucilou
December 01, 2018
Just an overall nice, easy experience. great value. Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (a Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :) More
by August
Employees Worked With
Frank Mainelli
November 30, 2018
My Review My wife and I have been doing business with the McMullen family for 30 years. We've bought or leased at least 15 vehicles over that period of time. My My wife and I have been doing business with the McMullen family for 30 years. We've bought or leased at least 15 vehicles over that period of time. My sons and daughters have bought cars from McMullen too. I get good deals, may have been able to save a buck or two somewhere else, but I trust this dealership. The service department is honest and friendly. I recently took my wife's car in for service thinking it needed new brakes. The service team could have easily done hundreds of dollars of work, but instead told me they had inspected the brakes and it was not necessary to replace them. Recently we bought a new car and Mr. Daryl Watson took the time to give us an in depth review of all the electronic features and their operation. He even volunteered to come to our home and set up the garage door opening system. I feel I'm am with friends at McMullen Ford and that's important to me. They give great after purchase service. We won't go anywhere else for vehicle needss. ' More
by barbara-and-bill
Employees Worked With
Other Employees :
The lovely ladies in the bookkeeping department and ever pleasant and cheery Cheryl at the front desk, Randy Archer, Glenn Smith, Matt Wemhoff
November 30, 2018
New 2018 Went in buy a 2018 raptor and ended up with a platinum instead. Was taken care of just needed a little more TLC. This is the third vehicle that I have Went in buy a 2018 raptor and ended up with a platinum instead. Was taken care of just needed a little more TLC. This is the third vehicle that I have purchased in the last 7 years from McMullen and have had all the service done they with just minor issues. More
by HD07DELUXE
Employees Worked With
Other Employees :
Randy Archer, Bob Fausset, Ron Dufek, Matt Wemhoff, Angela Middleton
November 28, 2018
Top Notch Allowed to privately discuss. No pressure to choose what we didn't want. Spent the time to ensure we understood all the bells and whistles. Allowed to privately discuss. No pressure to choose what we didn't want. Spent the time to ensure we understood all the bells and whistles. More
by DRSHIPP
November 28, 2018
This was the easiest car purchase I have ever made. Easy straight forward dealership.They treated me like royalty.I would recommend this place to anyone looking to buy a car or truck.Everyone was very Easy straight forward dealership.They treated me like royalty.I would recommend this place to anyone looking to buy a car or truck.Everyone was very friendly.I'll never go anywhere else ! Thank You so much guy's !Daryl Watson was my salesperson.Once again.....Thank you all! More
by DAGUERANDY
