McMullen Ford- Council Bluffs

Very accommodating, friendly people The sales people are all very friendly, and helpful. I was surprised when we got there after 6 PM the owner was still there. Neat place to shop The sales people are all very friendly, and helpful. I was surprised when we got there after 6 PM the owner was still there. Neat place to shop More

excellent service I love your salesman Steve S. and the finance department was fantastic. The staff was all friendly and you have the cleanest bathrooms I have ever see I love your salesman Steve S. and the finance department was fantastic. The staff was all friendly and you have the cleanest bathrooms I have ever seen More

Respect and value. I am happy with the value and the vehicle just disappointed having to wait for finance for 30 minutes. Once in finance it was a good experience. I am happy with the value and the vehicle just disappointed having to wait for finance for 30 minutes. Once in finance it was a good experience. More

2019 Escape Pleasant buying experience. No haggling. Just good price from the start. Knowledgeable staff. Friendly and courteous. This is our third purchase from Pleasant buying experience. No haggling. Just good price from the start. Knowledgeable staff. Friendly and courteous. This is our third purchase from McMullen Ford. Will see them again when in the market for a new vehicle. More

Very supportive I ordered my 2019 Ranger on the first day it was available to order knowing I wouldn't get it until January when they came out. There were several del I ordered my 2019 Ranger on the first day it was available to order knowing I wouldn't get it until January when they came out. There were several delays in getting my truck from Ford but Frank and Dan worked hard to push others to get me my truck. They were supportive and communicated with me the whole way thru. I think they were just as excited when my Ranger arrived as I was. Pete was so easy to work with and the paperwork went smooth and easy. He also helped me get a better rate from Ford Credit due to my buying history from them and the delay in getting my truck built. I highly recommend McMullen Ford, they care about you there. More

Great team, great experience Reid and Steve ended up working together to get us into the vehicle we were looking for. Pete got us the right price on our vehicle aaaaand an extende Reid and Steve ended up working together to get us into the vehicle we were looking for. Pete got us the right price on our vehicle aaaaand an extended warranty. Easy buying experience without a lot of waiting around in the dealer. The online credit app didn't go through on the first round because of a clunky interface or I would have rated them as a 5. More

bad comunication If you look up our record you can see how many times we had to drive 50 miles each way to get our car fixed. The communication between the salesman, b If you look up our record you can see how many times we had to drive 50 miles each way to get our car fixed. The communication between the salesman, body shop, service department was terrible. We complained to the managers several times. They kept saying it's not the Mucmullin way but based on our experience I'm not sure what that means. I did not ask for compensation but was offered "gas" but that was never brought up again. Then after several weeks and a lot of time without our car it was finally fixed. No one followed up with a phone call to see if we were happy. I know it was only a used car we bought but I don't see us buying our next vehicle again. More

Far beyond the norm. I found the whole team from Dominic, Steve, all the guys that worked on my purchase and requirements were great. They talked to me, when I asked ques I found the whole team from Dominic, Steve, all the guys that worked on my purchase and requirements were great. They talked to me, when I asked questions, there was no "well now little lady you don't have to worry your little mind about that. We'll take real good care of you". None of the bull s__t that women often have to deal with. There was honest respect and caring. I would recommend them to any woman wanting to handle their own business dealings. Especially Dominic who went far above and beyond what you would expect a sales person to do. McMullen Ford showes that used car salesmen can have honesty, integrity, fun, and respect for their customers. The only thing lacking is women in their sales force. I do not remember by name all the people I worked with, sorry but thanks. Thanls for the laughs, Christine Earl More

Really great bunch of guys and gals They made buying a car fast and easy. They took really good care of me and made sure all of my wants were met. You would be making the right choice bu They made buying a car fast and easy. They took really good care of me and made sure all of my wants were met. You would be making the right choice buying from McMullen. More

They took time to explain everything to me Great experience!They really took the time to help me out. They was in touch with me the day after to find out if I was satisfied! Great experience!They really took the time to help me out. They was in touch with me the day after to find out if I was satisfied! More