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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

August 26, 2019

Wonderful Steve was wonderful to work with and all of the staff there helped us find a new vehicle in a stress-free pressure-free environment More

by CADUFF613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Speight
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hello, thank you for the 5 star review. We are happy Steve was so wonderful to work with. We look forward to seeing you again.

August 26, 2019

Very good The salesman was very friendly and honest. The Dealership is clean and customer friendly. The online process made time in the dealership a little sho More

by JENRAN39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Peirce
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hi, thank you for your comments. We are proud to have such a friendly and honest team. Have a great day.

August 25, 2019

Fast Fun Friendly Family Owned This was my first experience with this dealership. It was awesome! I will return! They will also do all of my device work for me in the near future. More

by BUSAMAN2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hello there, thank you so much for your positive comments about McMullen Ford! Please let us know if there is ever anything else we can do for you! Safe travels.

August 25, 2019

Enjoyable experience From the time we started our search for a new truck and through out the process Ian and Mike were very helpful. We had contacted other dealers and no More

by SCOTT.MATTOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch, Mike Maschka
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Scott, thank you for your kind review; we are happy to pass along your comments to the team here at McMullen Ford. Please don't hesitate to reach out if there's anything we can do for you. Take care.

August 24, 2019

Perfect Very fun. Low stress, and simple. They really make it nice for you. Kind of a refreshing change! If your looking for a Ford. There is no better place. More

by Ford Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Ron Dufek, Frank Mainelli, Pat Peirce, Steve Speight, John Williams
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Hi there, we are so glad you had a wonderful experience with our team! We hope to see you again. Take care!

August 24, 2019

Love my new Ranger Friendly staff, fast transaction, no pressure atmosphere - I highly recommend to anyone in the market for a vehicle. Thanks to all for the great serv More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Joe, thank you for your kind words and congratulations on your new Ranger. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 22, 2019

All went well with Ian Sales and delivery went well now to see how Ford Stands up to our Honda experience. Why isn’t Ian listed in sales ???? Treated very well More

by SDRENFELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we appreciate your feedback of our Staff's outstanding service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 21, 2019

Always honest Scott and his staff have always been easy to work with. We feel more like a friend than a customer. The process was hassle-free. We. will be back! More

by ron83
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Archer
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Your satisfaction means a lot to us, and we truly appreciate you choosing McMullen Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 21, 2019

Great experience We had a very good salesman, Ron Dufek. He was very knowledgeable and took the time to answer our questions and explain everything The finance guy w More

by TAZNUT1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset, Ron Dufek, Frank Mainelli
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Hello, it’s great to hear you had a positive experience with Ron. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your vehicle needs. Thanks again!

August 21, 2019

Getting our new Ford fiesta. Frank was courteous, helpful and knowledgeable about the Ford Fiesta we wanted. We appreciated that Frank expedited the sales process , and made it a More

by AUSDEMO12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Aug 28, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

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