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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

September 07, 2019

Great experience Friendly reception by everyone. All questions completely answered. Fast in doing paperwork. Outstanding experience. I would recommend McMullen Ford More

by GALLAGHER2MIKE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 06, 2019

excellent I was very pleased with Mcmullen ford, I had bought my previous car from them as well, 7 years ago. My salesman was very informative, and not push More

by NEWTAG2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Speight
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope you continue to choose McMullen Ford for all your vehicle needs!

September 06, 2019

Great buying experience Just purchased a new vehicle with McMullen Ford. Have purchased there before. They are always so friendly and easy to work with. Have had similar resu More

by DRJDANDERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 05, 2019

Ron is awesome! Ron made our car buying experience a positive one. He was very flexible with our schedules and honestly put us under no pressure to buy or make quick More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

Deb, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 05, 2019

Good service Josh & all the staff were very friendly. Josh went above & beyond in my opinion. It was surprising to see a familiar face when I recognized finance mg More

by KKCHADWICK49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we’re happy you had a positive experience with us! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

September 04, 2019

Purchase of new vehicle. Gave highest rates for two reasons: (1) the ease of working with the salesman, and (2) though the process still took several hours, it was considerabl More

by RLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 02, 2019

Glad we stopped, very helpful and friendly McMullen Ford is a family owned and has only sold fords. Very helpful we trust them completely. When looking at the 2015 explorer I noticed some bubbl More

by J.SCHEFFLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Speight
Sep 11, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

August 29, 2019

Friendly Fast service Called when everything was ready People seemed like they wanted to help No hassles Loaner car was ready to go and all paperwork More

by rogerw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

We are happy we could make your experience a positive one! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

August 28, 2019

Edge purchase Steve was very knowledgeable and helpful to us in making our decision. His assistance in setting up the digital items was invaluable. He was courteo More

by MIKEANDLINDAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Speight
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we're happy you found Steve to be so supportive during your experience here at McMullen Ford! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 27, 2019

Friendly Mark was extremely friendly, went out of his way to welcome me and my daughters. He was very informative and helpful. A pleasure to work with More

by eckes2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Sep 01, 2019 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your positive review! If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care and safe travels.

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