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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

November 02, 2019

New vehicle Ron Dufek was super easy to work with! I never felt pressured and the entire dealership works well with you to achieve your end goal. Very happy with More

by HTIARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike mashka , Ron Dufek
Nov 05, 2019 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 02, 2019

Hyundai purchase Good dealership other than some wait times were a little long.. with kids is more difficult on car purchases. Seemed like the process could be a litt More

by GIBBS.KEVIN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

McMullen Ford- Council Bluffs responded

Thanks for taking the time to leave us feedback about your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 27, 2019

Frank is awesome Frank sold us our new truck. We are very happy with the service we got there. We were in and out. It didn't take all day and they were very nice. If y More

by BRIMCDANIEL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Fausset, Frank Mainelli
Oct 29, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 25, 2019

Great... too easy New Sales manager and new finance personnel since I was here 4 years ago. They made a totally different experience for me. If you haven't been to McMu More

by LAWTONBIDDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager, was awesome, but I can't recall his name. That is on me not him., Ron Dufek
Oct 29, 2019 -

McMullen Ford- Council Bluffs responded

Lawton, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 25, 2019

My Edge and Me Salesman was very knowledgeable and helpful. They had the vehicle I wanted and we came to a win win price. He guided me through the process and was no More

by OMAJTOMETICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

McMullen Ford- Council Bluffs responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

October 22, 2019

I won!! Everyone always dreads going to the auto dealer ship to purchase a new or used vehicle. At McMullen Ford I didn’t feel that way. I felt like I was par More

by MATTRIEF4475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Oct 24, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we appreciate your feedback of our Staff's outstanding service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

October 21, 2019

New Vehicle Lease I basically knew what I wanted when I walked in. Mark Medeiros and the team, from Detailing to Finance, were super respectful of my time. More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Oct 22, 2019 -

McMullen Ford- Council Bluffs responded

Shelly, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

October 18, 2019

the sales people (Patrick) at McMullen Ford are the best the sales people at McMullen Ford are the best no pressure just good sales information if you don't want pressure McMullen is the way to go also the More

by COOKIE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Peirce
Oct 21, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we're happy to hear you had a great experience with our team! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

October 17, 2019

My new F-150 They are fair easy quick and personal to work with. Got a good trade value and lots of incentives. The truck was ready for pickup the same day. More

by KAREN.WHITE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Dufek
Oct 18, 2019 -

McMullen Ford- Council Bluffs responded

Your comments keep us motivated and working hard for all our guests! Safe travels!

October 12, 2019

Best car buying experience EVER If you’re in the market for a new or used vehicle, McMullen Ford is the place to go. Amazing service from the moment we drove on to the lot until we d More

by SLWESTON09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Maschka
Oct 15, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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