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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

December 07, 2019

Good experience Process was very easy, everyone was very friendly and helpful! We are very pleased with how this worked out and very appreciative of everything Josh More

by MJTCMT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 03, 2019

Great Very painless. Very quick. Knowledgeable staff. I will recommend them. Everything was explained thoroughly. There was no pestering about add-ons. I w More

by JMMPLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Speight
Dec 05, 2019 -

McMullen Ford- Council Bluffs responded

J, thank you for your kind words and congratulations on your new vehicle! We're happy you had a pleasant experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2019

Ease of transaction. The purchase transaction was a prompt process, well organized, precise and professional. McMullen Ford is very accommodating of our needs when it come More

by hgm0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

McMullen Ford- Council Bluffs responded

H, thank you for your wonderful response to the quality of service our staff provides! We are so happy we were able to make it a smooth process for you! Congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

December 01, 2019

Great service I’m glad I decided to go to McMullen Ford. Mark In sales was great. I would highly recommend McMullen. Told him what I was looking for and the truck h More

by mtammie31
Recommend Dealer
Yes
Employees Worked With
John Williams
Dec 04, 2019 -

McMullen Ford- Council Bluffs responded

M, thank you for taking the time to leave us your response to Mark's outstanding customer service! We're happy to hear he was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 01, 2019

Buying a used Ford Excellent service when buying my used vehicle was greeted by the staff and was shown the vehicle I was looking for. Simple service and sale More

by RDOGMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
Dec 04, 2019 -

McMullen Ford- Council Bluffs responded

R, thank you for leaving such a great review and high star rating! We're happy we were able to make it a simple and smooth process for you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2019

Awesome The sales rep was excellent. He was very helpful and informative. Every question I had was answered. The sales rep was very courteous. Over all I had More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Speight
Dec 02, 2019 -

McMullen Ford- Council Bluffs responded

Hello Robert, it’s great to hear you had a positive experience with our team. Please don't hesitate to reach out if you have further questions; we're always happy to take care of your automotive needs. Thanks again!

November 27, 2019

Happy Customer I just want to thank the people of McMullen Ford for being easy to work with and helping get the truck I wanted. I feel as though I was treated fair a More

by MLUNZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

McMullen Ford- Council Bluffs responded

Hello, we're glad our team was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

November 23, 2019

Great experience Steve Speight was very patient with us as we’re not spur of the moment buyers. His demeanor was great, patient. We took up several hours of his time. More

by MLRMHAYES616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Speight
Nov 26, 2019 -

McMullen Ford- Council Bluffs responded

Hello, thank you for sharing your positive experience! If there is anything else we can do to assist you, please let us know! Take care.

November 22, 2019

easy to do business with them Edwards ram talked themselves out of a sale when they tried the typical high pressure sales tactics. The guys at mcmullen got my business by being sta More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
Nov 22, 2019 -

McMullen Ford- Council Bluffs responded

Brian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! We are so happy that we were able to make a no pressure process! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2019

great Salesman! Could answer all my questions and he was very respectful. Not every car salesmen listens to a woman and Steve was the exception. I would recommend S More

by Tink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Speight
Nov 22, 2019 -

McMullen Ford- Council Bluffs responded

Tink, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Steve! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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