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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

December 27, 2019

Great experience I walked into the door and was greeted by a welcome and a smile. Ron, salesman also greeted us. Showed us cars with no pressure. Which is a plus for m More

by JOHN227242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
Dec 30, 2019 -

McMullen Ford- Council Bluffs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

December 25, 2019

Hassle free and very quick They had good selection of vehicles and very competitive pricing and the sales person was not pushy at all just understanding on what we needed More

by RROBERTS_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

McMullen Ford- Council Bluffs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose McMullen Ford for all your vehicle needs! Take care!

December 24, 2019

New to me Paid attention to what I wanted and didn’t waste my time by showing my things that were not what I wanted or vehicles not in my price range More

by JPUSH80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

McMullen Ford- Council Bluffs responded

Thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2019

2019 expedition max Overall easy to work with. We had to learn how to do most of the features ourselves. It was after hours and overall easy but not very detailed. More

by JPRIESBERG
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

McMullen Ford- Council Bluffs responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 19, 2019

Great experience I just bought a car for my wife from McMullen Ford this week. The gentleman made the transaction as easy as possible. We actually came in a few thousa More

by Jhinkle0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
Dec 20, 2019 -

McMullen Ford- Council Bluffs responded

Hi, we appreciate your recommendation of our dealership! At McMullen Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 17, 2019

A surprisingly quick & easy sale I stopped in with the intent to stay only if they had exactly what I needed. Thankfully they had one vehicle that fit all my criteria. I was impress More

by MARIE.HIRSCHLER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

McMullen Ford- Council Bluffs responded

Marie, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2019

Not given any other trucks to view I felt like I didn't get to look at other trucks or options. I was told once I signed acceptance I couldn't change my mind. I wasn't told much about h More

by DIANNANOONAN1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Veatch
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Escape purchase Enjoyed working with Tom. His many years in the business came through. This is my second purchase over the years. I am getting to the point where I More

by JAFER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Truscott
Dec 16, 2019 -

McMullen Ford- Council Bluffs responded

Jafer, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 12, 2019

Very professional experience Was one of the best car buying experiences I have had. Salesman was very professional and truly knows his product as well as the finance side. He made More

by KEB4075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Veatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

McMullen Ford- Council Bluffs responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Thank you so much for taking the time to leave your review! Please let us know if there is ever anything else we can do for you! Safe travels!

December 12, 2019

Great Place! We worked with Frank and what a pleasure. We were in and out in no time. Everyone we met and worked with were kind, funny and honest. Thank you for More

by Snovers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mainelli
Dec 13, 2019 -

McMullen Ford- Council Bluffs responded

Hello, there! We are happy we could make your experience a positive one! Thank you for taking the time to leave us your review! We'll be sure to pass along the kind words to Frank and the team! We hope to be of service to you again! Take care!

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