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McMullen Ford- Council Bluffs

Council Bluffs, IA

4.8
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms. From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs. The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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3401 South Expressway

Council Bluffs, IA

51501

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Showing 1,578 reviews

February 03, 2020

Daryl Watson provided excellent help, answered our questions quickly. Honest service and no pressure. We were in and out in about three hours. Very Happy with our new to us truck. More

by MATT.TACKETT22
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

McMullen Ford- Council Bluffs responded

Matt.tackett22, thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 03, 2020

2020 Transit AWD Great group of people to work with. We really enjoyed working with Ron, down to earth people. Now we are the first people in the area with a brand More

by CLASSICCOIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
Feb 06, 2020 -

McMullen Ford- Council Bluffs responded

Classiccoin, thank you for leaving such a great review and high star rating. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 02, 2020

I had a bad taste from dealers in the past, but I have no complaints because of John. He was 100% honest and sincere from the start. I can honestly say that he is the first car salesman that I have liked and More

by Ryan Dethlefs
Recommend Dealer
Yes
Employees Worked With
John Williams
Feb 04, 2020 -

McMullen Ford- Council Bluffs responded

Hello Ryan, thanks for your praise and kind comments about John! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2020

Helpful employees We were very pleased with the service we received. Everyone so helpful and made us feel comfortable. Very clean and welcoming business. We would recom More

by TJGRAHAM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Fausset
Jan 31, 2020 -

McMullen Ford- Council Bluffs responded

Tjgraham, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 26, 2020

Was super helpful, but ended up being stressful towards the end. Thank you for working with me & my fiance tho!!! definitely enjoy my new car!! More

by BREANNANADINE5
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
Jan 28, 2020 -

McMullen Ford- Council Bluffs responded

Thank you for taking the time to leave us your review and feedback. We will be sure to pass it along to the team. Please don't hesitate to call or stop by if you'd like to further discuss any concerns. Your satisfaction means a lot to us, and we truly appreciate you choosing McMullen Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

January 24, 2020

Great! Great experience! Knew what we wanted when we got there due to the ease of using the website. Will tell others about friendliness of the dealership. More

by HEIDERRMND
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mainelli
Jan 27, 2020 -

McMullen Ford- Council Bluffs responded

Heiderrmnd, we're happy you found our staff to be so supportive during your experience here at McMullen Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 23, 2020

awesome great people, great customer services. You can trust you are getting the best pricing with good service following the purchase. They are family owne More

by JREID3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

McMullen Ford- Council Bluffs responded

Jreid3, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 20, 2020

The head of the sales department is not honest enough .he can deny the price he promised at any time. Tommy is good.His sincerity makes you feel comfortable buying your car. More

by CBUR444
Recommend Dealer
No
Employees Worked With
Tommy
Feb 04, 2020 -

McMullen Ford- Council Bluffs responded

Hello, thank you for reaching out. We take our customers' comments seriously, so we would appreciate the opportunity to speak with you regarding this matter. Please contact Steve Foster at 712-366-0531 if you're willing to discuss your experience further so we can resolve this situation. We hope to hear from you soon.

January 17, 2020

Test drive and purchase of new vehicle Great service, met all my requests for test drives and eventual purchase including a trip to the house to see if the vehicle would fit in the garage! More

by MARYPAT_01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

McMullen Ford- Council Bluffs responded

Hello, we're happy to hear you had a great experience with us. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon. Safe travels!

January 17, 2020

Overall good experience! Was able to work with the team to meet most of my needs and wants on my new Exploer. Would recommend the dealer to friends and family. More

by RUNWITHZEK
Recommend Dealer
Yes
Employees Worked With
Pete Belcastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dufek
Jan 20, 2020 -

McMullen Ford- Council Bluffs responded

Runwithzek, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McMullen Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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