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McMullen Ford- Council Bluffs
Council Bluffs, IA
1,578 Reviews
From before you even walk into our showroom to long after you drive home, all of our customers here at McMullen Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
It all start with our extensive lineup of fabulous new and used Ford models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Ford lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
From there, the experts in our car service and maintenance department will be there to make sure that your vehicle will continue to run as smoothly as it did on Day One. Or if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at McMullen Ford cover your automotive needs.
The service never stops once you visit us here at McMullen Ford. There's never been a better time to drop on by at our dealership here in 3401 South Expressway Council Bluffs, Iowa. We're very much looking forward to it
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,578 reviews
February 16, 2020
I was in showroom waiting for paperwork to be processed On 2020 F-350 CrewCab Diesel Lariat. Not an inexpensive truck. Both dealership owner and his son were there in showroom, neither took time to acknowl On 2020 F-350 CrewCab Diesel Lariat. Not an inexpensive truck. Both dealership owner and his son were there in showroom, neither took time to acknowledge me, thank me, anything. One would think a smaller dealership would take time for this, it was not a busy day. Not a real big deal, but it did stick out to me. Brand loyalty, check. Dealer loyalty, miss. More
by F350 Buyer
Verified CustomerEmployees Worked With
Other Employees :
Lindsy Tinnon, Frank Mainelli
February 16, 2020
My Wife and I needed to buy a car to drive back to Idaho and we were very happy with your sales manager Bob ,Frank , and Finance person Pete all very nice people . Great buying experience and great price . and we were very happy with your sales manager Bob ,Frank , and Finance person Pete all very nice people . Great buying experience and great price . More
by BONNIEDESHIELDS
February 15, 2020
very helpful and very welcoming The dealership was very welcoming . I got the feeling of being unpressured , which made me feel relaxed and the initial people I met while arriving at The dealership was very welcoming . I got the feeling of being unpressured , which made me feel relaxed and the initial people I met while arriving at the dealership were all genuine , not an act like I have seen at other dealerships . More
by IRDOUGT
Employees Worked With
February 15, 2020
Daryl was great to work with. This is the 2nd car I have bought from him and he exudes great customer service. I will certainly refer others to him. bought from him and he exudes great customer service. I will certainly refer others to him. More
by chad.morton
February 14, 2020
Very helpful on explaining to me on the phone how to get to certain settings that I needed in the snow. He went outside got in one like mine and talked me through it. Very thankful. to certain settings that I needed in the snow. He went outside got in one like mine and talked me through it. Very thankful. More
by KC
Employees Worked With
February 12, 2020
It was the best car buying experience I’ve ever had! Easy to work with, answered all my questions and got me a fantastic deal on a car. It was a tough situation and I’m so happy I chose ford for my car! to work with, answered all my questions and got me a fantastic deal on a car. It was a tough situation and I’m so happy I chose ford for my car! More
by TAYLARMARIE123
February 10, 2020
Frank M is a great salesperson and treats us amazingly. The entire buying purchase was great and everyone was friendly and helpful. I would recommend to friends and family The entire buying purchase was great and everyone was friendly and helpful. I would recommend to friends and family More
by KMAXWELL4414
February 05, 2020
Very good experience. I felt like I was in charge of the trade-in and buying process. Marr made both my wife and I feel comfortable. trade-in and buying process. Marr made both my wife and I feel comfortable. More
by BIGWHIT1949
February 04, 2020
Ian was very helpful and patient with us when we were deciding if we should purchase a vehicle. He went the extra mile to crunch down the numbers to get us the best deal. deciding if we should purchase a vehicle. He went the extra mile to crunch down the numbers to get us the best deal. More
by DAKIDS5
Employees Worked With
February 04, 2020
Smooth Transaction I went in to get a new truck. I ended up with a truck at the price I wanted and low rate financing as well. The team was nice and polite. The process I went in to get a new truck. I ended up with a truck at the price I wanted and low rate financing as well. The team was nice and polite. The process was smooth. More
by SWIAfarmer
Employees Worked With
Bob Fausset, Ron Dufek
