McMahon Ford
Norwalk, CT
Filter Reviews by Keyword
By Type
Showing 112 reviews
Efficient and friendly I bought my vehicle without visiting the dealership. I did everything except accept the vehicle on-line or over email. I knew what I wanted and went I bought my vehicle without visiting the dealership. I did everything except accept the vehicle on-line or over email. I knew what I wanted and went from there. I consider that efficient and convenient. More
Outstanding customer service We had a great experience at McMahon Ford!! Ed was very helpful and knowledgable. Very happy with our purchase! We would highly recommend this deale We had a great experience at McMahon Ford!! Ed was very helpful and knowledgable. Very happy with our purchase! We would highly recommend this dealership and specifically Ed! More
Ed is Great Ed is a solid sales rep. Great personality and helped me get the exact vehicle I was looking for. He is prompt answering all my questions and addressi Ed is a solid sales rep. Great personality and helped me get the exact vehicle I was looking for. He is prompt answering all my questions and addressing my concerns. I highly recommend him. More
Very Positve Experience The experience was very positive, they help me figure out my needs, provided options and got me into a car that worked for my family. This is the thi The experience was very positive, they help me figure out my needs, provided options and got me into a car that worked for my family. This is the third car I have gotten from them and I always feel they are looking out for my needs as opposed to theirs. More
Worst Service Department! I have had nothing but horrible service experience here at McMahon Ford. First experience was told I could get a ride to work and back, get there and I have had nothing but horrible service experience here at McMahon Ford. First experience was told I could get a ride to work and back, get there and was told NO. Second experience I called to inquire about two different oil change/maint. Offers...they couldn't explain to me what happens for each. Third was I had stopped in to get my brakes checked multiple times and was told they were fine, plenty of life left....called Monday as my brakes were making a grinding noise all of a sudden and Tuesday the noise increased to sounding like I had a flat tire. Turns out my inner pad on the drivers side had totally disintegrated down to bare metal while the exterior pad was fine. The interior was offset and left marks on my rotor which I had to also replace as the wear was not normal. I finally got a call back from McMahon Ford this morning....after I had replaced the brakes and rotor myself due to safety concerns. I was told by whom ever answered the phone that I would get a call back in the AM when Billie got to work (Tuesday am) he called me back this morning (Thursday) Do not appreciate the lack of concern nor urgency when a customer calls to complain about an issue - clearly either you all believe women know nothing about cars or you still believe there was nothing wrong with my brakes (pure ignorance) I posted a photo on their facebook page. More
Great Service The salesman who helped me, Ed, was wonderful and very helpful even when my dad and I forgot we had not paid. He was very understanding and still show The salesman who helped me, Ed, was wonderful and very helpful even when my dad and I forgot we had not paid. He was very understanding and still showed amazing service toward us. I was very well-informed about the car and the process the entire time, even though I had never done it before. The process was easy and I have been very satisfied so far with my experience~!!! More
Very Good Dealer First experience with McMahon Ford, and I can't say enough about the dealership. Friendly, no pressure, knowledgeable. Great experience from the time First experience with McMahon Ford, and I can't say enough about the dealership. Friendly, no pressure, knowledgeable. Great experience from the time I walked in to the time I drove the car off the lot. Highly recommend! More
Great experience Honest easy straightforward would highly recommend. Will go back and will tell friends to go as well. Thank you for a great experience. All the best Honest easy straightforward would highly recommend. Will go back and will tell friends to go as well. Thank you for a great experience. All the best More
Great dealership! Love McMahon Ford! This is our 4th car from them. They are friendly and very knowledgeable. Their service department is first rate. Would definitely r Love McMahon Ford! This is our 4th car from them. They are friendly and very knowledgeable. Their service department is first rate. Would definitely recommend them to anyone looking for a car. More
service on a Ford Escape i was very satisfied with all the service. Todd was very helpful, polite and informed me about all the parts and pricing ahead of servicing. I will de i was very satisfied with all the service. Todd was very helpful, polite and informed me about all the parts and pricing ahead of servicing. I will definitely bring the Escape back again to this dealership. More