McMahon Ford

They Lost Me as a Customer Forever After having had a good experience leasing a Fusion in 2011 and enjoying the car, I naturally looked forward to getting a new one when my lease was up After having had a good experience leasing a Fusion in 2011 and enjoying the car, I naturally looked forward to getting a new one when my lease was up. I agreed a price with my salesman and ordered the new one. A week later he called to tell me that they couldn't order the 2014 anymore, and Ford wasn't yet accepting orders for 2015 (like, really? Ford wasn't selling new cars at that point?). A few weeks later, he called to say the pricing on the new one would be comparable and they ordered the car. When it finally showed up (three months after I ordered it), the price was significantly higher than what I had originally agreed to. The salesman offered to discuss it with the owner, Chris McMahon, and asked for a few days to see what he could do. A week went by, I heard nothing, and I had to turn in my old car or extend the lease. With no information about what they were going to do on the pricing, I went to a different dealer (and a different manufacturer) and bought a better car for the same price as I had originally expected to pay. So for a "modified" bait and switch, and especially their failure to keep me informed of my options, McMahon Ford failed two of the tenets of how to keep a customer satisfied. I will never give this dealer my business again. And Ford suffered for the dealer's incompetence as well. Too bad for them. More

Don't Buy a Ford. My 4 yr old Ford Mustang is rusting and Ford will not take action on the rusted hood. Youtube ford mustang hood. They know the problem. McMahon went thru the steps of taking photos with and Ford will not take action on the rusted hood. Youtube ford mustang hood. They know the problem. McMahon went thru the steps of taking photos with a 1meg Kodak digital camera. I never got my hood fixed nor have I ever received the part I ordered. More