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McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,534 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,534 Reviews of McLoughlin Chevrolet - Service Center
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October 08, 2020
I waited 2 1/2 hours .then got my keys and left. You need to work on customer care,, like a lot.. then I got a email where my truck was done and ready to pick up ,, that you had changed the oil and rot need to work on customer care,, like a lot.. then I got a email where my truck was done and ready to pick up ,, that you had changed the oil and rotated the tires. But you didn’t. Is this how you do business that’s why our family has switched car dealers. , we thank you for years of service and the many cars and trucks our family have bought. But now it’s time for us to move on. And take our family’s business elsewhere. More
by FISHIN_TYME
Verified CustomerEmployees Worked With
Don Cohen
October 07, 2020
It was awful service dealing with service rep Kelsey?think was her name lack of care and staying on top and getting back to you was unreal Kelsey?think was her name lack of care and staying on top and getting back to you was unreal More
by KARENLORETTA25
Employees Worked With
Kelsey? Service intake
October 04, 2020
We experienced excellent service, both on lie before we went to the dealership, and during the day of the sale. Everyone was helpful and friendly. went to the dealership, and during the day of the sale. Everyone was helpful and friendly. More
by GMASBRIDGE
October 04, 2020
Love these guys, got me in right away, got the work done efficiently, would recommend to my friends and family, we will purchase our next vehicle from McLoughlin Chevrolet efficiently, would recommend to my friends and family, we will purchase our next vehicle from McLoughlin Chevrolet More
by David
Employees Worked With
Other Employees :
Don Cohen, Micah Todd, Jacob Chastain
October 01, 2020
I appreciate the good service at McLoughlin Chevrolet... they are conveniently-located and open when I need them. Kayla was friendly and responsive and when I had a follow-up issue after the service (bad ti they are conveniently-located and open when I need them. Kayla was friendly and responsive and when I had a follow-up issue after the service (bad tire pressure sensor) got me in, fixed and out the same afternoon. The mechanics are conscientious and do good work and I am happy to have a historical record for my vehicle’s service available whenever needed. More
by KENESCHULTZ
Employees Worked With
Kylle McCullah, Kayla Ryan-Seals
October 01, 2020
This was my second terrible experience with this dealer service department. A simple oil change and seat belt recall visit that took well over 3 hours. And this visit would have taken longer if I had not service department. A simple oil change and seat belt recall visit that took well over 3 hours. And this visit would have taken longer if I had not walked around and found my car parked in the back with the work incomplete. The service agent did not know what was going on. A second service agent that was clueless and rude. I should have known that I was in trouble when it too 20 minutes to check in my car for this simple visit. Clearly this organization has serious communication, performance and leadership issues. More
by CRAIGDAVID
Employees Worked With
Don Cohen
September 29, 2020
Kelsea was very friendly and got things handled for me. very clean and professional atmosphere. the vehicle was in and out in a timely manner. bad thing is; my seat was moved all the way forward and not r very clean and professional atmosphere. the vehicle was in and out in a timely manner. bad thing is; my seat was moved all the way forward and not returned to the location set when dropped off. the radio station had been changed and was playing loud when I turned the vehicle on. I had turned the radio off when I dropped the vehicle. No excuse for thee two things. More
by RODSANDCHOPS
Employees Worked With
Kelsea
September 25, 2020
Kylle McCullah,He did a fantastic job and make sure all my needs and questions were being are taken care of.He was polite and courteous also my needs and questions were being are taken care of.He was polite and courteous also More
by GINAMCCULLAH
September 25, 2020
Great service definitely the better Chevrolet dealership in the area, Haven’t had much luck with the other dealership at 122nd where I bought it, this dealership was like day and night, way better,, wished in the area, Haven’t had much luck with the other dealership at 122nd where I bought it, this dealership was like day and night, way better,, wished I would’ve came here in the first place More
by SINGERSAM40
Employees Worked With
Jeff Morrison, Kayla Ryan-Seals
