McLoughlin Chevrolet - Service Center

Good service dept. until last visit. Had to wait 1 hour for technician to return from lunch to fix tire. They didn't want to fix tire because they didn't have the equip until last visit. Had to wait 1 hour for technician to return from lunch to fix tire. They didn't want to fix tire because they didn't have the equipment to calibrate tires and didn't want to take responsibility and be liable. Sent me to Discount Tire for repair. DT fixed with no charge. My complaint is that I had to wait for technicians lunch and then they couldn't fix the problem. I wasted two hours at dealership and then got sent somewhere else for repair? What the heck? My car is a 2014 Chevy Corvette. Chevy dealership couldn't repair a Chevrolet? I spent 3 hours for repair. No charge, but lost time. More

Kayla was great as always but repairs took longer than expected, just saying, and follow up was a little weak this time. I think you guys are great and I love working with Kayla but this is how my 5 star expected, just saying, and follow up was a little weak this time. I think you guys are great and I love working with Kayla but this is how my 5 star opinion became a 4 star rating. More

Great people very clean facilities quick service done at a fair price also very timely a fair price also very timely More

The Service department was excellent, as usual! I arrived on-time, and my truck was ready for pickup sooner than the estimated time. I arrived on-time, and my truck was ready for pickup sooner than the estimated time. More

Lucky enough to have another chance to work with the STELLAR CREW at McLoughlin. Had to be towed or the freeway and once again Wayne in service immediately set my mind at ease. A blinking check engine STELLAR CREW at McLoughlin. Had to be towed or the freeway and once again Wayne in service immediately set my mind at ease. A blinking check engine light and absence of acceleration can freak anyone out and I was treated with the utmost care and respect by Wayne, Kayla and Angie! I had the honor of meeting the owner this visit and of course, he’s a gem of a human being as well. I live in WA state and will drive the hour to the team here for all my automotive needs. Thank you all from the bottom of my heart. More

Great service , friendly and Prompt , Very clean shop thats well organized and took care or vehicle concerns thats well organized and took care or vehicle concerns More

My pickup was in dire need of engine repair. April and the tech met with me and explained the problems and gave an estimate. The repair results were very good. The balance of the transaction le April and the tech met with me and explained the problems and gave an estimate. The repair results were very good. The balance of the transaction left much to be desired.. .At least 4 e mail contradicting the prior scheduling. The last straw, was an email advising a new appointment, days after I picked up my truck. More

another great visit at mcloughlin chevy. .kayla was great to work with..personable she had knowledge of what we needed done and got it done fast.. .kayla was great to work with..personable she had knowledge of what we needed done and got it done fast.. More

Kayla was amazing. She was personable and had knowledge of what I needed done and got it handled. She was personable and had knowledge of what I needed done and got it handled. More

April was amazing. From the time I set the appointment on-line, she was communicative and responsive. My husband and daughter brought the car in and raved about how fr From the time I set the appointment on-line, she was communicative and responsive. My husband and daughter brought the car in and raved about how friendly and helpful she was. When I picked up the car, I was able to echo their experience. There have been some ongoing issues with my car and in my former experience, this would have caused the service staff to become frustrated. Not April--she has continued to be kind and helpful. I will be returning my car to the dealership because of this experience. More