McLoughlin Chevrolet - Service Center

Kelsea was my service representatives and did an outstanding job. She is a great ambassador for McLoughlin Chevrolet! Thank you!! outstanding job. She is a great ambassador for McLoughlin Chevrolet! Thank you!! More

I have no complaints about the dealership; Travis & Kelsea in the service department are very kind and helpful. However, my car continues to have a serious defect with the charging port. They understa Kelsea in the service department are very kind and helpful. However, my car continues to have a serious defect with the charging port. They understand the problem but have no solution for fixing the problem. I understand the supply chain issues, but I would appreciate them being able to at least provide me with an expectation of a "fix". More

Had to go in for a recall on my car. Was bored and walked around. Staff was very friendly. Let me sit in a corvette. Very nice. Then my car was done way quicker than expected. Excellent Was bored and walked around. Staff was very friendly. Let me sit in a corvette. Very nice. Then my car was done way quicker than expected. Excellent dealership More

My service was very easy to set up. Check in went smoothly and the maintenance was finished in a timely manner. Check in went smoothly and the maintenance was finished in a timely manner. More

Great service. They are obviously trying hard in every way to make the service experience as good as possible. They are obviously trying hard in every way to make the service experience as good as possible. More

It is always a pleasure coming in to a group of friendly helpful service people. They get right to work on your issues and make you smile the whole time you are their. helpful service people. They get right to work on your issues and make you smile the whole time you are their. More

Out standing service, would recommend this facility to close friends and family. I will return close friends and family. I will return More

This is la 100% turnaround from what I would have written a week ago. Former service tech misdiagnosed a module issue, promised updates and *never delivered, only once returned one of my many calls, and had a week ago. Former service tech misdiagnosed a module issue, promised updates and *never delivered, only once returned one of my many calls, and had a generally negative attitude. We wish him well in his new employment. Enter Kelsea Phipps, who provided customer service at a Lexus level on every front. And always exceedingly pleasantly. Her updates arrived like clockwork. Bonus her, give her a raise, or at the very least, a gift card. She is the reason I will return to McGloughlin Chevrolet. Both women in cashier's desk also were very professional, efficient and friendly. More

Service Dept. had ordered me some parts under warrantee. When they arrived, I didn't have to wait in the parts line, I relaxed in the service lounge while Kelsea had ordered me some parts under warrantee. When they arrived, I didn't have to wait in the parts line, I relaxed in the service lounge while Kelsea, a service rep. handled the transaction and brought the parts to me. Fast and easy! More

I feel as though GM doesn’t share enough knowledge about the practical aspects of the Chevy Bolt with its dealership employees. With new EV models coming down the pike, dealerships should be proactive about the practical aspects of the Chevy Bolt with its dealership employees. With new EV models coming down the pike, dealerships should be proactive about knowing the ins and outs of these vehicles. I didn’t have a negative experience; just couldn’t gather enough information on why my infotainment screen had been acting quirky. More