McLoughlin Chevrolet - Service Center

The employees are friendly and helpful and very fast! They made sure to answer all the questions I had at the time of my car service. They made sure to answer all the questions I had at the time of my car service. More

They did the recall updwte for my car which fixed some computer problems. They did not record or investigate the phone connectivity issues I had expressed about the infotainment system. computer problems. They did not record or investigate the phone connectivity issues I had expressed about the infotainment system. More

In June 2021, We paid $1,200. 00 for a new Air Conditioner Compressor plus labor, August 6 2022 Air Conditioning not working again. . Got charged another $700.00 for same problem 00 for a new Air Conditioner Compressor plus labor, August 6 2022 Air Conditioning not working again. . Got charged another $700.00 for same problem but they claim different parts, I’m not a mechanic sooo, ok. Now 3 weeks later, August 30, 2022, Air Conditioner not working again. , now they claim a “different part” , estimated $1,300.00 Nope, not going to fix. My wife’s car is a 1999 Oldsmobile Intrigue with 45,700 ORIGINAL Miles. Body in excellent condition. Talked with Service Advisor, Ricky Vasquez and he is very nice. No issues with Ricky. Talked to Service Manager, Travis Gaul and asked him for a partial refund from Earlier August and he said “ There is nothing I can do”. Really, Are you sure? So in the time of 1 year and paying $1,900 to have the Air fixed and still not fixed, then they wanted another $1,300. I don’t think so. 3 full days at the service dept and ………………… I guess our future business, either new vehicles or service on our other car will be a toss up. I asked the General Managers name and email and nobody would give it to me. Too bad. Oh well. More

Fast and friendly service. Frank definitely was listening and followed up after the routine service. Thank you for a quick and hassle-free appointment! Frank definitely was listening and followed up after the routine service. Thank you for a quick and hassle-free appointment! More

The service and support from McLoughlin's team as fantastic. They were friendly, professional, and cared about the customer. Ricky was great! fantastic. They were friendly, professional, and cared about the customer. Ricky was great! More

Excellent service. Frank was great to deal with. I will be going there every time. Frank was great to deal with. I will be going there every time. More

The service from Kelsey was amazing. The service department at McLoughlin changed our perception on Chevy dealership services after a poor experience at another dealer. Thank you Kelse The service department at McLoughlin changed our perception on Chevy dealership services after a poor experience at another dealer. Thank you Kelsey and team! We will be back! More

Excellent customer service, Ricky Vasquez, and did a fantastic job on our truck! Super clean and friendly service department. fantastic job on our truck! Super clean and friendly service department. More

Great communication and good to work with. Always a good help with trucks that need OEM work done Always a good help with trucks that need OEM work done More

Easy to schedule online and was able to get an appointment for my car quickly. appointment for my car quickly. More