McLoughlin Chevrolet - Service Center

Initial appointment resulted in the need to schedule a second appointment, no problem. Never received call to schedule it, left voicemail for service advisor. No word back still. Sorry, taking business el second appointment, no problem. Never received call to schedule it, left voicemail for service advisor. No word back still. Sorry, taking business elsewhere. More

Thankyou Chris for making our experience so great. We had a small problem and they gave me a credit fir my inconvenience. Thankyou Chris and McLoughlin Chevrolet dealer. Joan Kittle We had a small problem and they gave me a credit fir my inconvenience. Thankyou Chris and McLoughlin Chevrolet dealer. Joan Kittle More

Frank Ryan is a horrible service advisor. Lies to you and gives you false information. Needs to learn basic math skills. Lies to you and gives you false information. Needs to learn basic math skills. More

Ricky was absolutely amazing. From my initial call to schedule my appointment ti the end of the service repair. From my initial call to schedule my appointment ti the end of the service repair. More

I was running late because of excruciating pain and Ricky understood and got me checked in right away and my truck was serviced promptly. Free coffee was available in the customer lounge that helped Ricky understood and got me checked in right away and my truck was serviced promptly. Free coffee was available in the customer lounge that helped tremendously. The technician who serviced my truck did an excellent job and topped off the diesel exhaust fluid at no charge. What started out to be a bad day turned out to be awesome. Kudos to McLoughlin Chevrolet!! More

Even though my new truck suffered from the known lifter defect, this dealer was able to get me in the same day I called and get going on the repair. defect, this dealer was able to get me in the same day I called and get going on the repair. More

Staff is extremely friendly and knowledgeable. Service Manager came out to say hello and asked if everything was good. Service Manager came out to say hello and asked if everything was good. More

Kelsey Phipps is the best service writer/tech ever, in my experience. She is friendly, courteous, and incredibly professional at solving issues. Even when GM has parts on constraint, she has gone the extra m experience. She is friendly, courteous, and incredibly professional at solving issues. Even when GM has parts on constraint, she has gone the extra mile to find solutions, while keeping me informed. This is the third time she has overcome the manufacturer's shortcomings. More

Messed up the diagnostics, and I appreciate that they admitted their mistake. However, I lost $700 in the process. Definitely not ethical or okay... admitted their mistake. However, I lost $700 in the process. Definitely not ethical or okay... More