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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,471 Reviews

1,471 Reviews of McLoughlin Chevrolet - Service Center

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April 14, 2023

Made an appointment for an air bag recall. They did a great job. Got it done the same day. Thanks. More

by SHORTWIDECHEVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie M, Jerad Spencer
April 11, 2023

The experience was good; from the time I pulled in my car to getting it back and getting the price I was quoted. However, I had a difficult time getting a return call. It would have made everything much bett More

by SEANRSXS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
April 08, 2023

Easy to schedule, very communicative, will use them again! Very helpful and easy to get a hold of. More

by BRUCEHECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Long
April 07, 2023

Over priced the cost of an oil change has increased 6 times in a year and a half.lost a customer !!! More

by eightanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelsea Crownover, Brett Weissenbuehler
April 07, 2023

They were late on servicing. The service receptionist was rude. The driver of the shuttle was great. The sales receptionist was sweet because she had to run back to the service d More

by ronlyndifede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charmaine Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Ryan-Seals
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Kelsea took very, very good care of my truck they took care of the problem the truck berry well thank you Brett and Kelsea and Derek I’ll be back for one more thing to be fixed when I get the money and yo More

by kristifer2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover, Brett Weissenbuehler
Apr 09, 2023 -

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

April 06, 2023

There were 2 things I was not satisfied with. I saw my car being taken into service after I’ve waited for almost 1.5 hours and I was told the cost would be around $85.00 but was charged over $90. More

by SUSANDEETER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charmaine Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

McLoughlin Chevrolet responded

It is disappointing for us to hear that your experience was anything less than great. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. McLoughlin Chevrolet (888) 252-4048

April 03, 2023

Service was great! Got my vehicle in and out same day. Definitely recommend and will go back More

by MAEGENFITZGERALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christie M
Apr 06, 2023 -

McLoughlin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing McLoughlin Chevrolet and we hope to see you again soon!

April 03, 2023

No matter who I meet at McLoughlin Chevrolet, I always come away impressed with their attention to customer service. My last experience was a two appointment process. Step one was to evaluate all the issu More

by BOBSTRONG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

March 31, 2023

Kayla was very helpful and did a good job of explaining the problem and hopefully will find a solution and be able to get it fixed. More

by BEACHGARDEN0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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