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McLoughlin Chevrolet - Service Center

Milwaukie, OR

4.5
1,504 Reviews

1,505 Reviews of McLoughlin Chevrolet - Service Center

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March 13, 2024

They did the oil change and inspection fine but did not perform the chassis lube on any of the running gear. you can visibly see not one of the grease fittings were touched More

by RANDY100UNIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Melhorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

McLoughlin Chevrolet responded

Hello, We are very sorry to hear your experience did not meet your expectations. We would like the opportunity to discuss your concerns further. Please reach out to the service manager at (503) 794-6980.It is our goal to provide you with a service experience you can be completely satisfied with at all times and would love the opportunity to make that happen.

March 11, 2024

I’ve been to this dealership multiple times. Alway great service (thanks Kelsea!). Worked with me on getting my vehicle in for service when it worked for me. Explained everything very well. More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Mar 15, 2024 -

McLoughlin Chevrolet responded

Troy, thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2024

Great people and very thorough easy to get to the service and parts. Sales people are top notch. More

by papadan1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Clure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

McLoughlin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2024

Always great service and people we have gone another place and was disappointed we always come to this shop number one in service and in sales More

by DAVISRV1020
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Clure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

McLoughlin Chevrolet responded

Thank you for choosing McLoughlin Chevrolet as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

March 06, 2024

Kayla was and always has been a great service advisor when I have visited MC. She's always super friendly and detailed about your vehicle's service and what needs to happen going forward. More

by bradc_ltown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

McLoughlin Chevrolet responded

We really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 05, 2024

Great customer service. Really like it! They offered me a free shuttle. I highly recommend this place More

by LESLIIE.959213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsea Crownover
Mar 08, 2024 -

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2024

Everyone was very helpful. I wish it was easier to get an appointment for simple things like an oil change. I need to be able to drop in when I have time like your competitor More

by STOELKSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover
Mar 08, 2024 -

McLoughlin Chevrolet responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (888) 252-4048 so we can discuss your experience further. We look forward to hearing from you.

March 02, 2024

They always follow through of any issues we have and their customer service is great More

by MOMMALOVEBLUE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Blair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsea Crownover
Mar 08, 2024 -

McLoughlin Chevrolet responded

Hello! Thank you for servicing your vehicle with us! We very much appriciate the business. Did you mean to give a 1.0 out of 5 stars on overall rating?? Wondering if that was an accident, but if something happened I would love to help out!! -Dylan

March 02, 2024

The staff has been friendly and prompt with the services provided. And the space seems to be cleaned for guest and staff safety. More

by Jasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charmaine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christie M
Mar 08, 2024 -

McLoughlin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 29, 2024

They really took the the time to listen and then investigate. Very thorough before during and after. More

by Rickrut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ryan-Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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