McLoughlin Chevrolet - Service Center

I can not express enough how consistently dissatisfied I am with the service department at this dealership. I have made the decision that our fleet vehicles will no longer be brought to this location. Reque am with the service department at this dealership. I have made the decision that our fleet vehicles will no longer be brought to this location. Requests constantly ignored and horrible customer service. Charged hundreds of dollars for “fixes” that did not work and had even worse luck when attempting to get the original issue repaired again. I have never had worse service anywhere More

Kayla was amazing she worked so hard with my extended warranty service company to get all of my repairs approved! It saved me thousands of dollars in repair. warranty service company to get all of my repairs approved! It saved me thousands of dollars in repair. More

The sales and service center at this dealership went above and beyond when the mechanism controlling my windows in my older Volt broke. Drivers window was stuck all the way down on a very, rainy weekend above and beyond when the mechanism controlling my windows in my older Volt broke. Drivers window was stuck all the way down on a very, rainy weekend. Sales let me park under cover on Sunday so that Ike interior stayed safe and dry and service fixed everything before end of day on Monday! I highly recommend this dealership. More

Very friendly and courteous from the time you arrive until you leave. Kept me informed throughout the whole process, and explained everything that was done. until you leave. Kept me informed throughout the whole process, and explained everything that was done. More

Kayla was ready for me when I arrived. Within a few minutes we finished paperwork, and I was able to leave. I expected several days for parts that were needed, but my car was ready soone Within a few minutes we finished paperwork, and I was able to leave. I expected several days for parts that were needed, but my car was ready sooner than expected. When I picked up the car, I had coupons and the office staff worked hard at getting me the best prices they could. I was extremely happy with everything. More

Amazing and friendly as always. The staff is truly kind. I like that they will say hi with a smile. The staff is truly kind. I like that they will say hi with a smile. More

I brought my car in to repair the screen and it didn't fix the problem. fix the problem. More

Service Dept is the best. John was great, tech was great can't say enough. This is how all service dept should work. Had very tight timeline and they pulled it off on Weds John was great, tech was great can't say enough. This is how all service dept should work. Had very tight timeline and they pulled it off on Weds afternoon before Thanksgiving. The best part was the shuttle home. More

Our sales advisor, Kayla, was an angle in disguise. She worked so hard to get our repairs covered under warranty. Fantastic at communication and follow through. The front desk staff was kind and easy t She worked so hard to get our repairs covered under warranty. Fantastic at communication and follow through. The front desk staff was kind and easy to work with. The facility was clean and organized. More

Nice area to wait for repairs to be completed. Service personnel are responsive to needs. Easy to get a appointment for the time you need. Service personnel are responsive to needs. Easy to get a appointment for the time you need. More