McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,470 Reviews of McLoughlin Chevrolet - Service Center
as always the best experience at this dealership. .great communication from the start to the end..thank you kayla and christina.. .great communication from the start to the end..thank you kayla and christina.. More
Always a pleasant experience when I go to the service department and they are real as the commercials. Excellent job Joe with your people department and they are real as the commercials. Excellent job Joe with your people More
Disorganized, didn't communicate with me there was a inspection fee, I feel totally ripped off. Never returning inspection fee, I feel totally ripped off. Never returning More
Great experience even though a tough situation that was not either my doing or the dealers doing. Kelsea handled everything so professionally and was amazing! Grateful customer! not either my doing or the dealers doing. Kelsea handled everything so professionally and was amazing! Grateful customer! More
They worked us into the service department same day after a scheduling mistake by us. Amazing customer service! a scheduling mistake by us. Amazing customer service! More
My last service was done on a cold snowy/icy day that also happened to fall on a federally recognized holiday (MLK Day). Kayla was the only service writer working and really appeared to be a skeleton cre also happened to fall on a federally recognized holiday (MLK Day). Kayla was the only service writer working and really appeared to be a skeleton crew (I was just happy they were open!). I had a concern over a warranty issue with my GPS not working as it should and wanted to get my preventative maintenance done at the same time. The repair was delayed a bit, and I appreciated the prompt communication that it would take longer than expected. I was fine that it was taking longer, especially when I received the communication in a timely manner. My vehicle was repaired and even updated to the latest software version and the service done to my truck was done very well (I'm very OCD and check afterwards). Thank you to this dealer, I'll be back. More
I can not express enough how consistently dissatisfied I am with the service department at this dealership. I have made the decision that our fleet vehicles will no longer be brought to this location. Reque am with the service department at this dealership. I have made the decision that our fleet vehicles will no longer be brought to this location. Requests constantly ignored and horrible customer service. Charged hundreds of dollars for “fixes” that did not work and had even worse luck when attempting to get the original issue repaired again. I have never had worse service anywhere More