McLoughlin Chevrolet - Service Center

Great customer and vehicle service Advisors Ryan (not sure of first name) Silver and Teona Boyer were great! Highly recommend McLoughlin Chevrolet. Good service every time and wonderful Advisors Ryan (not sure of first name) Silver and Teona Boyer were great! Highly recommend McLoughlin Chevrolet. Good service every time and wonderful customer service More

Transmission and engine codes - fixed quickly 2011 3500 HD Chevy PU - Transmission wound not shift into upper gears and check engine lights on. Service committed to and repaired the issue in the 2011 3500 HD Chevy PU - Transmission wound not shift into upper gears and check engine lights on. Service committed to and repaired the issue in the time and at the cost they predicted(that cant always happen but it did this time) Over a 1000 mile round trip - the transmission had no issues and the engine codes have not yet returned. I paid a bit more for a complete detail - they made it like new again. They delivered exactly what was promised. I really appreciate how they communicated before during and at the end of the work. This is my 5th time using them for service of this work truck. It was so good I had to write abotu it. I plan to keep going to them. J. Ball More

Completely satisfied Real easy completely satisfied 👍Wonderful folks to work with everything was on time actually they were early friendly considerate great place to do b Real easy completely satisfied 👍Wonderful folks to work with everything was on time actually they were early friendly considerate great place to do business. I would recommend it to anyone. More

Excellent and Honest! Engine light came on and I took it to the dealer. Teona Boyer was my service rep. She had me bring the car in at my convenience. She had the service d Engine light came on and I took it to the dealer. Teona Boyer was my service rep. She had me bring the car in at my convenience. She had the service department check the problem and informed me right away of the issue.. It was the cat. converter and she had me wait while they replaced it. ( And under warranty as well!) Quick and great service. The car wash was a surprise. I will be back for any additional work. A tip of the hat to Teona for solving my problem in a very professional manner! More

Quick, easy, helpful. Teona Boyer at Chevy McL had me in and out of my morning drop-off for warranty service in under 10 minutes even though I showed up for it 30 minutes e Teona Boyer at Chevy McL had me in and out of my morning drop-off for warranty service in under 10 minutes even though I showed up for it 30 minutes early as the doors opened. She parked my car in the right spot (two attempts on my part were fruitless) and went through a quick checklist for my input and information. I was asked if I needed a ride anywhere after drop-off (didn't need it, thanks though!) and was given a time estimate. If it hadn't been for my inability to follow simple parking instructions, I would have been out of there in under 5. Got my call for pick-up early and they held my car until I showed up far later that afternoon. Another 2 minutes of paperwork and Miss Boyer even helped me navigate a coupon book so save me $10 on the spot. I also got to watch their master tech interact with customer service; that was a professional bunch I wouldn't mind working with. Seriously, if you're gonna spend your money on service, do it here. Fast, easy and they seem to care. Good enough for anyone. BTW: Chevy Spark FTW More

Excellent Service Department When I needed an emergency tire repair, John in the service department took care of me like I was family. He was genuinely concerned and took extra ti When I needed an emergency tire repair, John in the service department took care of me like I was family. He was genuinely concerned and took extra time to make sure I was taken care of, even driving me to work down the street when the shuttle was unavailable. Everyone I encountered in the service department was very professional and friendly, and made me feel very comfortable leaving my car in their hands. More

Outside rear view order assemble for the Silverado on a Friday, was told it would take 2 days as it was being shipped from Reno, NV The appointment was for Monday order assemble for the Silverado on a Friday, was told it would take 2 days as it was being shipped from Reno, NV The appointment was for Monday 8:00 AM on Monday which was a little soon for the replacement part to arrive, but, on Monday Morning it was their and what a relief. No more scotch tape to hold it together. More

Inspection Of Used Colorado McLoughlin Chevy inspected a 2012 Colorado that I was interested in buying from CarProz down the street. The service person, Teona Boyer, was most hel McLoughlin Chevy inspected a 2012 Colorado that I was interested in buying from CarProz down the street. The service person, Teona Boyer, was most helpful in identifying some major work that was required for the truck. She is competent, hard-working, very knowledgeable, and easy to work with. More

Excellent customer service and issue resolution I recently had my 2015 Tahoe serviced two times at Mcloughlin Chevrolet. The staff is great and very focused on giving you the best service and getti I recently had my 2015 Tahoe serviced two times at Mcloughlin Chevrolet. The staff is great and very focused on giving you the best service and getting all issues resolved. The service adviser Teona guided me through the process and was not only very professional but exhibited a true caring for great customer service. All issues have been taken care of and because of Mcloughlin Chevrolet's attention to detail, I now am even more proud to own my Chevrolet Tahoe. More

Fabulous customer service from Maggie! Our Chevy would not pass DEQ for tag renewal. We took it to a local mechanic who indicated nothing was wrong with it, took it back through DEQ and it Our Chevy would not pass DEQ for tag renewal. We took it to a local mechanic who indicated nothing was wrong with it, took it back through DEQ and it would still not pass. At that point we took it to McLoughlin Chevrolet and started dealing with Maggie Brown. Their first pass they found nothing wrong with it as well but indicated they had had problems with the specific DEQ facility we visited. Maggie said they would not charge me a dime as they did not have to do any work. We took it back through DEQ a third time at another facility and it still did not pass. I took it back to Maggie who indicated she would take the renewal papers and have her tech drive the truck through DEQ to work it out with them, pick up our tags for us and would only charge me for their drive time. Before they went back to DEQ the tech started looking at it closer and found a short in the connector due to wiring from a new alarm system that had been installed. He re-wired the system and then attempted to take it through DEQ for us. Unfortunately they would not take the personal check I had given them and at that time Maggie offered to use her own debit card the next day to pay for it so I wouldn't have to go through DEQ a fourth time. I declined the fabulous offer, picked up the truck the next day and it passed DEQ. She only charged me for the re-wiring, did not even include the drive time it took the tech to take through DEQ. Maggie went above and beyond and was more than willing to do anything and everything to help the customer. She provided the type of customer service I will pay extra money for! It was fabulous working with her, we will go back to that dealership anytime we need service or when its time to purchase our new truck! Thank you Maggie. More