McLoughlin Chevrolet - Service Center

Standand 4 Wheel Alignment Service Center very clean. Called a day ahead to make appointment and was informed it was not necessary. Showed up next day a little late and they g Service Center very clean. Called a day ahead to make appointment and was informed it was not necessary. Showed up next day a little late and they got me in right away. Very professional, courteous, and showed respect for my needs as this is an older vehicle. They did not rush, nor do anything I did not wish for them to look at. A+++ in my book. Will be using their services in the future. More

Fast and friendly all staff was very friendly and nice. Waiting area is always clean and stocked with goodies for their customers. Every person who works there and walk all staff was very friendly and nice. Waiting area is always clean and stocked with goodies for their customers. Every person who works there and walked by said hi and was very friendly. More

Don cohen Don always does great work. The only problem I had with this visit was I never got a call telling me my truck was finished. Finally I got tired of wai Don always does great work. The only problem I had with this visit was I never got a call telling me my truck was finished. Finally I got tired of waiting so at about 545pm I went to service center to find out what was going and was told my truck was finished at 130. not sure why I didn’t get a call. More

Confusing outcome The folks here are always nice, friendly and extremely accommodating, and I think the actual labor on the vehicle is good. However, I always come aw The folks here are always nice, friendly and extremely accommodating, and I think the actual labor on the vehicle is good. However, I always come away with a bill that is three times what I expect, and some confusion about what actually is going on. Took it in last Saturday, got a quick response that the electrical system checked out fine, that it was just the battery. Then the check engine light went on three days later and now its is a thermostat and the alternator!! $1200+ plus the $240 for the battery a few days before. Seems like it all should have been noted at the time. And, if the alternator was bad, maybe the battery was not bad. So many questions. More

Returned to dealership After leaving Mcloughlin Chevrolet a couple years ago because of poor service, I returned yesterday and had a positive experience and solid work done. After leaving Mcloughlin Chevrolet a couple years ago because of poor service, I returned yesterday and had a positive experience and solid work done. Matt was very accommodating. More

Recall Service I received a recall notice by mail. I contacted my service advisor Don Cohen and he was able to get me scheduled to come in the next week. When I ar I received a recall notice by mail. I contacted my service advisor Don Cohen and he was able to get me scheduled to come in the next week. When I arrived to my appointment I was quickly checked in and the recall update was accomplished within about 45 minutes. In just about an hour I was back on the road and off to work. More

Welcoming , professional , knowledgeable Matt was very professional and polite ,took quick response to the recall situation in the Tahoe. I felt very comfortable with EVERYBODY I talked to Matt was very professional and polite ,took quick response to the recall situation in the Tahoe. I felt very comfortable with EVERYBODY I talked to More

First time experience Recall repairs--excellant service, utmost courtesy for a 2005 Malibu. Matt Brooks was a joy to work with--would definately return for service or sale Recall repairs--excellant service, utmost courtesy for a 2005 Malibu. Matt Brooks was a joy to work with--would definately return for service or sales. More

Couldn't be better Very organized friendly service. The secretarial staff was on top of things. I liked the doughnut in the waiting area. The waiting area and bathroom Very organized friendly service. The secretarial staff was on top of things. I liked the doughnut in the waiting area. The waiting area and bathrooms were clean. More

Terrible Service I found this dealership to be very unpleasant and lacking in Customer Service, you are only a number to them! You will be treated no better than an a I found this dealership to be very unpleasant and lacking in Customer Service, you are only a number to them! You will be treated no better than an assembly line open wallet by this dealer, who cares only about billable time!!! Take your business somewhere you will be treated fairly and as a valued customer. More