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McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,470 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
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1,470 Reviews of McLoughlin Chevrolet - Service Center
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April 04, 2024
I felt the service was very transparent, and they did what they said they were gonna do what they said they were gonna do More
by MCYD
Verified Customer
April 04, 2024
Kayla is amazing always smiling and always right with the answers. I appreciate all she does to keep our trucks running answers. I appreciate all she does to keep our trucks running More
by CHRIS@PLASTICSOLUTIONS.ORG
March 30, 2024
Everything went very smooth. I had a problem with the charging on my Chevy bolt. They diagnosed and fixed it under dealer warranty. I had a problem with the charging on my Chevy bolt. They diagnosed and fixed it under dealer warranty. More
by CLARKITUDE
Employees Worked With
Kelsea Crownover
March 29, 2024
Kelsey and the whole team was super friendly, the dealership had quick and reliable serivce and was more than happy to pick me up and drop me off after the service! dealership had quick and reliable serivce and was more than happy to pick me up and drop me off after the service! More
by Erich Christian
Employees Worked With
Kelsea Crownover
March 29, 2024
I am writing to express my profound disappointment and frustration with the abysmal service I received at your dealership recently. The utter lack of competence and integrity displayed by your service dep frustration with the abysmal service I received at your dealership recently. The utter lack of competence and integrity displayed by your service department is nothing short of appalling. I brought my truck, a GMT900, to your dealership to address a common issue, the oil pressure sender. This problem is well-documented and has afflicted multiple GMT900 vehicles, including one of my own in the past. However, instead of receiving a reasonable and appropriate solution, I was quoted an outrageous $12,000 for an engine assembly replacement. Such a suggestion is not only absurd but downright insulting. Furthermore, when I questioned the diagnostic process, I was met with evasion and dishonesty. Despite asking about the oil pressure at the pump, I was assured that it had been measured and matched the gauge on the dashboard. However, upon closer inspection, it became evident that no such test had been conducted. and the oil pump test port cap showed no indication of ever being removed. It is incomprehensible to me that your dealership failed to adhere to basic diagnostic procedures, especially when there is a service bulletin, #PIP4786, addressing this exact issue. Your negligence and incompetence wasted my time and money. In essence, your dealership's handling of this situation is akin to going to a doctor with heartburn and being recommended a heart transplant. It is grossly disproportionate, unacceptable, and indicative of a systemic problem with your business practices. Needless to say, I will not be returning to your dealership for any future service needs. I will be sure to share my experience with friends, family, and online communities to warn them against entrusting their vehicles to your establishment. More
by CHEVROLETC10
Employees Worked With
the service dept.
March 28, 2024
Great service and staff were great too. Thank you Kelsey. Would recommend this business to anyone needing a new car or service Thank you Kelsey. Would recommend this business to anyone needing a new car or service More
by JONEKAPONE
Employees Worked With
Kelsea Crownover, Jerad Spencer
March 27, 2024
Enjoyed the experience: Dylan and Mike were great! Dylan was knowledgeable and made the whole deal fun. Not sure I got the best price I could have on the vehicle, but it was there, and I had the Dylan was knowledgeable and made the whole deal fun. Not sure I got the best price I could have on the vehicle, but it was there, and I had the cash, and that was all that mattered. The service department detailed my older car for me; and it turned out far far better than I was even hoping for. Gonna need a new truck soon; I'll contact these guys and make a deal. More
by RTSHAWATWRK
March 27, 2024
Great customer service! Always getting updates when they will be finished AND they have dounuts. Always getting updates when they will be finished AND they have dounuts. More
by leaprenee
March 24, 2024
Good customer service all around. Work was performed in a timely manner. I like that they send text reminders. Work was performed in a timely manner. I like that they send text reminders. More
by javajunky74
Employees Worked With
