McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,522 Reviews of McLoughlin Chevrolet - Service Center
Kayla Ryan-Seals YOU ROCK! Thank you so much to the whole crew at McLoughlin Chevrolet for always going the extra mile to take care of my dad and I. Feels amazing to have a com Thank you so much to the whole crew at McLoughlin Chevrolet for always going the extra mile to take care of my dad and I. Feels amazing to have a company actually care about you. Keep up the good work everyone!! More
The service department manager went out of her way to ensure I was taken care of. I appreciated her efforts very much! ensure I was taken care of. I appreciated her efforts very much! More
Very friendly and always do the work in a timely manner, I just wish I got more then 3 oil changes with my new truck purchase I just wish I got more then 3 oil changes with my new truck purchase More
Shawn did a great job communicating with me and my car was completed in a timely manner was completed in a timely manner More
I had some routine service done on my truck and everything was done correctly and promply. Charmaine, the cashier at the service department was extremely helpful in going over the charges and was w everything was done correctly and promply. Charmaine, the cashier at the service department was extremely helpful in going over the charges and was wonderful to work with! More
I had an issue with my Yukon after traveling from out of town. The team got me right in, diagnosed the issue quickly and then fit in the repair, finishing within a couple of hours. Such a pleasant surpris town. The team got me right in, diagnosed the issue quickly and then fit in the repair, finishing within a couple of hours. Such a pleasant surprise in a stressful situation. More
We bought a 2017 Bolt EV back in Jan and the process went mostly smooth but the center display/infotainment panel was nonfunctioning and the sales dept kept saying they'd get this fixed and get someone from mostly smooth but the center display/infotainment panel was nonfunctioning and the sales dept kept saying they'd get this fixed and get someone from the service dept to call us the next day to get is scheduled. No one from the service dept ever did call us and a couple follow ups and two months later with both our sales rep and finance manager produced no results. Our Bolt was GM repurchase and so fortunately under a 12 month extended warranty and fortunately we received a confirmation letter in the mail from GM attesting to this fact. So with this letter in hand, we called the service dept and were able to get it scheduled and repaired, but not after some rude interactions with the service customer service rep. Overall the experience was lest than stellar given our interactions with service and sales never following through on what they initially promised. Basically sales over promised for service's customer service underperformance. The actual work that service did went without any hitches and the display works beautifully! For anyone thinking of purchasing from McLoughlin, before you drive your vehicle off their lot, make sure you get some assurance or perhaps even something in writing of any promises made by sales with regards to service that needs to completed prior to taking possession. More
The team at McLoughlin always do me a great service. I want to thank Kayla for her help this time I want to thank Kayla for her help this time More
It was easy to schedule service. The service on my Bolt was completed in less than 30 minutes. The service on my Bolt was completed in less than 30 minutes. More
Great service helpful with questions and speedy finish will be back for my truck maintenance will be back for my truck maintenance More