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McLaughlin Subaru
Moline, IL
698 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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698 Reviews of McLaughlin Subaru
March 13, 2018
Very easy process, they took care of everything! Hands down the easiest process I have had purchasing a vehicle! Brandon and Joe provided excellent service! Any issue I brought up was addressed and Hands down the easiest process I have had purchasing a vehicle! Brandon and Joe provided excellent service! Any issue I brought up was addressed and a solution was provided immediately. More
by JolynnN
Employees Worked With
Brandon Ellis
March 10, 2018
Just another used car dealership I picked out a 2011 Subaru Legacy from online ads and drove from Iowa City to Moline to get it in Jan 2017. For the most part, the purchase was painle I picked out a 2011 Subaru Legacy from online ads and drove from Iowa City to Moline to get it in Jan 2017. For the most part, the purchase was painless. Two things though really got to me. First, when they transferred my license plates from my trade in, they didn't attached the front license plate. The car I got didn't have a front license plate bracket. "Here is your extra license plate." As far as I know, Iowa and Illinois both require a front license plate. After two months of waiting for the dealer to send me a front license plate bracket, I gave up and just ordered one from online for $25; cheaper than the inevitable ticket. The second thing that really irritated me is that they never reminded me to get my new car added to my auto insurance. Along with transferring the title and the plates, I assumed that the dealer took car of it. Last time I bought a car, the dealership made sure to go through all those obvious checklist items. I drove around for about a week uninsured before figuring it out. All in all, while I can't really recommend McLaughlin Subaru to others, I wouldn't tell people to stay away either. I went there to get a particular car, not because of the dealership. More
by ignisdu
Employees Worked With
I don't remember the names
March 09, 2018
New Forester Kim was great to work with. She went out of her way to make sure everything went well. Could not be happier with the treatment we received. Kim was great to work with. She went out of her way to make sure everything went well. Could not be happier with the treatment we received. More
by FarFar
Employees Worked With
Kim Hicks
March 05, 2018
Another good buying experience This is our 5th Subaru purchase (Forester, 2 Outbacks and 2 Legacy's). My husband convinced me to purchase the 2018 Legacy with the latest safety fea This is our 5th Subaru purchase (Forester, 2 Outbacks and 2 Legacy's). My husband convinced me to purchase the 2018 Legacy with the latest safety features. I loved the 2015 and didn't think it was possible to like this one better, but I do. The suspension system is different so it rides even better and the cabin is quieter. We have returned due to the quality of the vehicles, quality of the service and employees. Our go-to salesman, Brian Cox, is easy and comfortable to talk with, provides a very complete introduction to the vehicle of our interest with no pressure. Everyone we have been in contact with at McLaughlin has been helpful and efficient. Robert Coronado processed the paperwork very quickly and is also a pleasure to deal with. I like the Reading Room vs the waiting room with the television and consider that a real plus when I go for service. More
by Christie from Moline
Employees Worked With
Brian Cox, Sherrie Schmitt, Beth Scherrman, Robert Coronado
March 04, 2018
great experience I bought a beautiful and apparently very safe car . I believe it has all the features I wanted. Chris seemed very patient with me and my family. I bought a beautiful and apparently very safe car . I believe it has all the features I wanted. Chris seemed very patient with me and my family. More
by Vic545
Employees Worked With
Kris Hutton
March 04, 2018
Top Flight Service I purchased a late model Volvo through McLaughlin while still living in Germany. For several days I worked closely with Matt Campbell via phone and e I purchased a late model Volvo through McLaughlin while still living in Germany. For several days I worked closely with Matt Campbell via phone and email to work out the details and everything was was ready for signature when I arrived. I’ve since moved on to Ft Meade, MD, but I wanted to express my thanks to Matt and the team for a job well done. More
by David from Stuttgart
Employees Worked With
Matt Campbell
February 26, 2018
Fantastic Kim was very helpful in choosing a vehicle and answering all our questions. She was good at following up with us and keeping good communication. Kim was very helpful in choosing a vehicle and answering all our questions. She was good at following up with us and keeping good communication. More
by mattparise
Employees Worked With
Kim Hicks
February 26, 2018
3rd car This is my third car from McLaughlins and Dan. He is a great guy. Got a good price for the Volvo I bought and was giving a fair trade for my car. Very This is my third car from McLaughlins and Dan. He is a great guy. Got a good price for the Volvo I bought and was giving a fair trade for my car. Very friendly. More
by Jescajeda
Employees Worked With
Joe Wilson , Dan Machu
February 26, 2018
No Pressure We met with Matt Campbell this past week and I will admit, I was very hesitant to do so. After having some poor experiences with high pressure salesme We met with Matt Campbell this past week and I will admit, I was very hesitant to do so. After having some poor experiences with high pressure salesmen at other dealerships, I really was on guard. However, I discovered it was all for naught. Not only is Matt extremely knowledgeable about the products he is selling, he listened to what our needs were as well as what our concerns were with high regard for us as customers. We felt valued and will be recommending Matt and McLaughlins with much enthusiasm! More
by Pam
Employees Worked With
Matt Campbell
February 25, 2018
New Forester after car crash Best experience I have had buying a new car. I look forward to work with this dealership for all my service needs. Warranties and financing review w Best experience I have had buying a new car. I look forward to work with this dealership for all my service needs. Warranties and financing review was thorough and concise. The car was delivered quickly as I needed a car after mine was totaled as a result of being hit in a police car chase. The people here were friendly and didn't mind my hockey and fishing stories. More
by gillman
Employees Worked With
Jessie Lester, Robert Coronado
