McLaughlin Subaru
Moline, IL
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698 Reviews of McLaughlin Subaru
Very pleasant experience I bought a used car from McLaughlin that I saw posted online. I worked with Dan Machu through email and phone calls getting everything finalized and w I bought a used car from McLaughlin that I saw posted online. I worked with Dan Machu through email and phone calls getting everything finalized and worked out. It was a very good experience. The things that I appreciated most about Dan was how he never pressured me and how when we were emailing back and forth, he was very straightforward and clear. Once my wife and I decided to buy the car, Robert Coronado helped us get all the paperwork filled out. Both Robert and Dan were great to work with. More
Amazing Matt Campbell was only focused on making sure I was in the right car. He wasn’t interested in pushing anything on me and answered all my questions and Matt Campbell was only focused on making sure I was in the right car. He wasn’t interested in pushing anything on me and answered all my questions and concerns. His knowledge and professional were second to none and if you are looking for a no pressure and amazing care buying experience, go to McLaughlin and ask for Matt! More
No Pressure! It seemed we took forever to come to a decision regarding the car we would purchase, but throughout this time, we were never pressured. We do not re It seemed we took forever to come to a decision regarding the car we would purchase, but throughout this time, we were never pressured. We do not respond to the "high pressure" salesman, in fact I have walked out of other businesses when I felt I was getting the "hard sell." During this time the salesman we worked with, Matt Campbell, was patient and truly helpful whenever we showed up with new questions. Matt was knowledgeable, friendly, and very eager to help answer any questions we had. More
Great Customer Service! We drove over an hour to come to McLaughlin's, rather than look locally. My wife and I were interested in a used Subaru that we heard was available. K We drove over an hour to come to McLaughlin's, rather than look locally. My wife and I were interested in a used Subaru that we heard was available. Kim sent us a video of the car immediately. We asked her to hold the car for us until the next day because we were Very interested. Upon arrival, we were immediately greeted by Brian Cox. We discussed the vehicle, drove it and purchased it! There were a few minor things that needed addressed and every detail was taken care of. When we received the car, it was immaculate! Throughout the entire process, each individual we encountered, Robert in finance and Josh Young, the new car manager, were both efficient, polite and professional. We toured the service department as well, and there is no doubt that We will drive to McLaughlin's for all of our service needs. The team of people at McLaughlin's far exceeded our expectations and we will definitely tell others about our car buying experience! More
Best Dealer Ever! Of all the dealers we have bought new cars from McLaughlin has been the best, best price for the new vehicle, great trade in value, excellent financin Of all the dealers we have bought new cars from McLaughlin has been the best, best price for the new vehicle, great trade in value, excellent financing. Unbelievable customer service! More
McLaughlin made car buying easy I was honestly quite nervous about the car buying process. It has been years since I've purchased a car. My boyfriend recently purchased a car from I was honestly quite nervous about the car buying process. It has been years since I've purchased a car. My boyfriend recently purchased a car from another dealership in the Quad Cities, and the experience wasn't great. But, Brian Cox and everyone at McLaughlin made the experience much easier than I'd expected. The service was great, they were easy to negotiate with, and all staff were friendly and helpful (and not pushy). I'll be recommending McLaughlin (and Brian!) for sure. More
It was great got us what we wanted and got or payment wee we Great team everyone was great would go back also would tell my friends and family had a Great selection happy we went there great experience Great team everyone was great would go back also would tell my friends and family had a Great selection happy we went there great experience More
Straight Forward, Attentive, Personable, Smooth. Kris Hutton at McLaughlin Subaru in Moline was very attentive, efficient and personable. I literally called him to explain what I was interested in Kris Hutton at McLaughlin Subaru in Moline was very attentive, efficient and personable. I literally called him to explain what I was interested in and within the hour he presented me with pricing details. We drove for an hour in a snow storm to meet with him, test drive the car, sign on the dotted line and drive home. Smooth process. No haggling or games, just EXCELLENT Service. Robert in in financing and Kris in sales are both top notch. My new AWD Subaru Legacy handled very well on poor road conditions. I would definitely recommend this dealership and staff. Kitlynn Stinson More
Buying a car is scary, but not at McLaughlin I had never driven a Subaru and didn't know if I was even ready to purchase a car. I was able meet with Kim and she had it all ready for me to drive w I had never driven a Subaru and didn't know if I was even ready to purchase a car. I was able meet with Kim and she had it all ready for me to drive when I arrived. Even though she was dealing with two clients at once, I didn't feel neglected. Needless to say, I loved the car and it really sold itself! The whole process of the deal was really nice. I didn't feel pressured to buy and agree on a deal I wasn't comfortable with, the finance department was also great. My car was delivered a week later and I am in love with it! I drove it home in a snow storm...and it was FANTASTIC!!! More
Excellent Overall experience gets A+. Very friendly eager to help in anyway. Kim was exceptionally helpful and very knowledgeable. Kim Jon and Joe made us feel Overall experience gets A+. Very friendly eager to help in anyway. Kim was exceptionally helpful and very knowledgeable. Kim Jon and Joe made us feel welcome and comfortable. It was the best experience we have ever had with purchasing a car would recommend them. I love my Subaru More






