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McLaughlin Subaru

Moline, IL

4.7
698 Reviews

4101 41st St

Moline, IL

61265

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698 Reviews of McLaughlin Subaru

June 05, 2020

Excellent All the Way Around I enjoyed this experience from start to finish. I was greeted with by Kim Hicks and the entire staff. My next car will be purchased at McLaughlin. More

by Mike.Lanier141
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hicks, Robert Coronado
Jun 08, 2020 -

McLaughlin Subaru responded

Mike, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2020

Great service from Brian Cox and Michael in finance! You can see the results when a company is invested in customer service. Would return for another purchase for sure. Appreciated their time and experti More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
MICHAEL IN FINANCE, Brian Cox
May 29, 2020

We had a wonderful experience at this dealership. Every aspect of the buying process was handled with care and the kind of attention to detail customers expect. More

by BRBloom
Recommend Dealer
Yes
Employees Worked With
Brandon Ellis
May 31, 2020 -

McLaughlin Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2020

Good deal. Low pressure. Have made several purchases, that went well. Was able to get business done efficiently. Upfront dealing as well Yea for them. More

by iamkendoll
Recommend Dealer
Yes
Employees Worked With
Kim Hicks, Scott Schnabel
May 31, 2020 -

McLaughlin Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 03, 2020

Fantastic service! I was looking for a car during the COVID19 pandemic, and the staff did an amazing job upkeeping precautions and expediting the process for me! Good staff to work with and quality vehic More

by Aleese
Recommend Dealer
Yes
Employees Worked With
Kim Hicks
May 02, 2020

Exceptional service Kim HIcks is thorough, honest and respectful. We would definitely buy another car from her. We worked with her two years ago when we bought our first More

by mullinpdps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hicks
May 04, 2020 -

McLaughlin Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

April 18, 2020

Service Kim our salesperson gave me excellent service with just the right amount of time. Lou our finance person was very personal able and helped us through More

by dwhazen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hicks
Apr 19, 2020 -

McLaughlin Subaru responded

We really appreciate your great feedback! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2020

Exceptionally professional buiness I've purchased a lot of cars over the years, across the country. Many dealership experiences of all possible sorts. On February 19, 2020 I p More

by Burned Vet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Coronado, Kim Hicks
Mar 08, 2020 -

McLaughlin Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2020

Matt was great. We were lucky enough to get to work with him during our search for a new car. Very knowledgeable. We received lower quotes but felt more comfortable buying from Matt. More

by Loumango
Recommend Dealer
Yes
Employees Worked With
Matt Campbell
Feb 03, 2020 -

McLaughlin Subaru responded

Loumango, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 02, 2020

Matt was great in the beginning. Knew everything about the car. Really sold us. Then he started giving us the runaround. He made promises he couldn’t keep. After the initial start, he really couldn’t have More

by Rfiedlereaton
Recommend Dealer
No
Employees Worked With
Matt Truitt
Jan 17, 2020 -

McLaughlin Subaru responded

We appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Manager Dave Calvert (309) 797-5654 dcalvert@mcmotors.com

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