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McLaughlin Subaru
Moline, IL
698 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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698 Reviews of McLaughlin Subaru
July 27, 2020
I had a surprisingly great experience at this dealership. Kim was especially helpful and kind. She listened to my needs and wants and matched me to my perfect vehicle! Thank you to Kim and Lou for working Kim was especially helpful and kind. She listened to my needs and wants and matched me to my perfect vehicle! Thank you to Kim and Lou for working my finance deal also! More
by Traceyberry321
Employees Worked With
Lou in Finance very good , Kim Hicks
July 27, 2020
Very impressive! Kim was knowledgeable about the cars on the lots I asked about and seemed happy to help. Can’t wait to go back when I decide which car to choose! the lots I asked about and seemed happy to help. Can’t wait to go back when I decide which car to choose! More
by Cynthia Bone
Employees Worked With
Kim Hicks
July 18, 2020
Extremely courteous and knowledgeable. Kim Hicks was very immediate and helpful. Found the exact vehicle I was wanting and made the purchase very simple and expedient. very immediate and helpful. Found the exact vehicle I was wanting and made the purchase very simple and expedient. More
by kjosephsalon
Employees Worked With
Kim Hicks
July 15, 2020
efficient and friendly Kim was a big help and no pressure. She obviously believes in Subaru products. I got everything I needed quickly and efficiently. The personnel at Kim was a big help and no pressure. She obviously believes in Subaru products. I got everything I needed quickly and efficiently. The personnel at the dealer interact as though they were family. More
by bill
Employees Worked With
Kim Hicks, Robert Coronado
July 14, 2020
I’ve bought 4 cars from Kim! She’s great always professional,knowledgeable and helps me get a great purchase.I like her sales approach and will always have her help me. professional,knowledgeable and helps me get a great purchase.I like her sales approach and will always have her help me. More
by franklindog
Employees Worked With
Kim Hicks, Robert Coronado
July 12, 2020
"Simply AMAZING" We over the years have purchased now 6 vehicles from McLaughlin Subaru. Each time there sale staff has been outstanding, we have nothing but good thi We over the years have purchased now 6 vehicles from McLaughlin Subaru. Each time there sale staff has been outstanding, we have nothing but good things to say about our sale person, Kim Hicks, she is above all things patient and very knowledgeable. We have never been "pressured" by her and always felt welcome. McLaughlin have become like family and we recommend them ever chance we get. What makes the entire car buying process worth it is knowing that they stand firmly behind what they sell and they will go above and beyond to make sure you are satisfied. Our cars always come home after being serviced, cleaner than when they left, they have never tried to convince me I needed work done, that wasn't obvious or what it had went in for, extremely trustworthy in that respect. Not much else to say other than they are "SIMPLY AMAZING" See you again in fiver years Kim! More
by Elliott
Employees Worked With
Kim Hicks
June 30, 2020
Crosstrek purchase I had a very specific vehicle I was looking for and Kim went the extra mile to find it! She stayed on top of lining up the transfer of the vehicle to I had a very specific vehicle I was looking for and Kim went the extra mile to find it! She stayed on top of lining up the transfer of the vehicle to their dealership and kept me informed when there was a potential problem. I can't recommend Kim enough. She's friendly, knowledgeable, and has a great sense of humor. Thanks to her I have a beautiful 2020 manual transmission Subaru Crosstrek that my husband and I have affectionately named Orange Crush! More
by Vicki
Employees Worked With
Kim Hicks, Robert Coronado
June 18, 2020
Subaru Outback Purchase Brandon Ellis worked very hard, through several phone calls, to make our purchase possible. Lou managed the paperwork very smoothly. Kim sat with me Brandon Ellis worked very hard, through several phone calls, to make our purchase possible. Lou managed the paperwork very smoothly. Kim sat with me for an hour explaining all the features of the car. I would recommend McLaughlin Auto. More
by Margie
Employees Worked With
Lou (business office), Kim Hicks, Brandon Ellis
June 15, 2020
First time Subaru customer My husband and I had an excellent experience buying our first Subaru. We were referred by a family member to get hold of Kim Hicks and we are sure gl My husband and I had an excellent experience buying our first Subaru. We were referred by a family member to get hold of Kim Hicks and we are sure glad we did. Kim is very friendly and very knowledgeable about the Forester. There was never any pressure from her to make a deal and never any intimidation. I wish past car purchases were as easy as this one was! Robert Coronado in finance was also very friendly and fun to talk during all the paperwork signing. Thank you for the great experience!! More
by iowastate80
Employees Worked With
Kim Hicks, Robert Coronado
June 10, 2020
Excellent sales and finance experience I wanted a Subaru for my first time teen driver for the safety factor. Kim Hicks allowed us to experience the feel of the two vehicles we were thinkin I wanted a Subaru for my first time teen driver for the safety factor. Kim Hicks allowed us to experience the feel of the two vehicles we were thinking of without any upsell pressure. Kim’s comments about the pros and cons between the two vehicles were born out in our test drives and made the decision easier as to what we wanted for the long term. Mike Morales was our financial person at the dealership. He was professional but outgoing and my family had fun working with him. Once again, I appreciated his walking through the options with us and allowing us to make the decision without pressure. More
by ltswb2053
Employees Worked With
Mike morales, Kim Hicks
