McLaughlin Chevrolet

All around great experience I had a wonderful experience at McLaughlin Chevrolet, from my initial contact with them all the way through the purchase and follow up. Doreen listene I had a wonderful experience at McLaughlin Chevrolet, from my initial contact with them all the way through the purchase and follow up. Doreen listened to what I wanted and needed, and helped me to find that. I did not make a purchase on my first visit, but Doreen called me when something similar to what I wanted came in and I went back to test drive that and it was exactly what I needed. Everything was easy and went smoothly which I appreciated. Great team! More

Excellent buying experience!!! Couldn't be happier with my buying experience! From the moment I walked into the dealership, the staff was welcoming and very helpful. From the Gener Couldn't be happier with my buying experience! From the moment I walked into the dealership, the staff was welcoming and very helpful. From the General Manager, Dave Ferraro to the Sales Reps Dave Seckinger and Doreen Moore to the Finance Manager , Keith Nickerson-all were wonderful. I had come into the dealership near the end of their business day but Dave Seckinger was extremely accommodating and helpful. Initially, I was looking for a used car and he showed me several models and we test drove 2 different cars. After thinking about it for a few days, I inquired about buying something new. Dave Ferraro went over the different models and pricing. I gave him my targeted monthly payment and Dave and his Finance Manager, Keith Nickerson made sure it came within budget. In the end, I bought the 2018 Chevy Equinox LT. The LT comes with cloth seats and I prefer leather. Dave F. said that they could replace the cloth seats with leather which I happily accepted. There is a cost to do this but well worth it. The buying experience was excellent and I greatly appreciated that we stayed within budget. Too often, dealerships will push past the budget but this was not the case at McLaughlin Chevrolet. I went in last Thursday evening and picked out the Equinox LT. Doreen Moore went over every detail of the car- Touchscreen, Bluetooth set-up, entertainment system, steering wheel buttons, etc. We then took it on a test drive where she further explained the car's functionality. She was wonderful. On Friday, the dealership sent the car out to have the leather seats installed. On Monday morning, Dave F called saying the car was registered and ready for pick up. I was so surprised that it was ready that fast! I arrived at the dealership on Monday evening. I met with Keith (very personable) who had all the paperwork ready and waiting for me. He went over the terms and was very helpful explaining the options for GAP insurance and additional warranty insurance. I never felt pressured to purchase anything additional. He was simply explaining what they were. Once done, Dave S. helped me sync my phone and went through additional CarPlay functionality. Doreen made sure everything was in order and that I didn't have any other questions. Dave F made sure I was happy with my vehicle. All in all, this was a great experience. I was very happy with the service, the quick turnaround on my vehicle, the level of engagement of the sales team, and the overall experience of the staff. I highly recommend McLaughlin Chevrolet. Thanks again to Dave Ferraro, Doreen Moore, Dave Seckinger and Keith Nickerson!!! More

Seamless Buying Experience First Class experience! Dave was great. He welcomed me as I arrived, asked me if I needed anything and was well prepared. Dave took his time going First Class experience! Dave was great. He welcomed me as I arrived, asked me if I needed anything and was well prepared. Dave took his time going over the vehicle and enrolling me in online services, as well as pairing my cell phone to the vehicle. The experience was very professional and he made sure I left the dealership well prepared and completely satisfied. RonC More

Best car buying experience I wasn't even planning on buying a car the day that I did. My older car did not pass inspection so I didn't think I would ever have a car again. Glenn I wasn't even planning on buying a car the day that I did. My older car did not pass inspection so I didn't think I would ever have a car again. Glenn was able to find a car for me that fit my budget. He was even able to bring paperwork to the house for me. More

Hanson Food Pantry During our search for another food pantry truck, we stopped by Mclaughlin Chevrolet. We were treated with curtesy and respect throughout our multiple During our search for another food pantry truck, we stopped by Mclaughlin Chevrolet. We were treated with curtesy and respect throughout our multiple visits. Everyone that we dealt with are great employees. We were helped through each step of our many questions and final purchase of a new 2016 box truck. Totally delighted!! More

Best dealership experience it was awesome! very kind people working at your dealership. Doreen was great! she made sure that I was satisfied with every aspect of the vehicle and it was awesome! very kind people working at your dealership. Doreen was great! she made sure that I was satisfied with every aspect of the vehicle and the contract for my new lease! More

Just bought my eighth car (fifth one from McLaughlin Chevy) As always, I have come away from McLaughlin's a happy Chevy Girl. My new Cruze is awesome. My experience with Doreen Moore for this car and the Cr As always, I have come away from McLaughlin's a happy Chevy Girl. My new Cruze is awesome. My experience with Doreen Moore for this car and the Cruze before has been great. Doreen is very professional, courteous and knowledgeable, and I hope she will still be there when I need my next vehicle. I have been coming to McLaughlin's for cars and service since 1977. Even though I moved to the North Shore, I won't go anywhere else. In all those years, I have been given the best of treatment by all the employees I have encountered. Countless times, I have been squeezed in without an appointment for emergency repairs. Keep up the good work! More

For once a dealership that actually cares about their client a dealer that actually delivered on the price they offered online when sitting at the table. And provided friendly service as well. will be back a dealer that actually delivered on the price they offered online when sitting at the table. And provided friendly service as well. will be back More

BAD BUSINESS ETHICS! Never buy a vehicle from them if you want good customer service after the purchase!! They sold us a truck without an operable spare key. My husband lo Never buy a vehicle from them if you want good customer service after the purchase!! They sold us a truck without an operable spare key. My husband lost the working key when he was over 3 hours from home. Drove him the spare only to find out McLaughlin never programmed it. We had to leave the truck and drive home until we could get in touch with someone at McLaughlin for help. They offered nothing to help us pay the costs due to their negligence. The were going to make us pay to tow the car an additional 30 miles to the closest dealer and that they would only pay to get the key programmed. Something that should have been done when we bought it!! The owner Paul McLaughlin even had the audacity to tell me he isn't helping pay for any other costs since it wasn't his fault my husband lost the working key in the first place and he asked me why I don't have AAA. What a DISGRACE! Who sells someone a vehicle with a key that doesn't work?? Then not even apologize or offer to help with the costs and inconvenience! BAD BUSINESS! More

CAMARO Great service , I have bought many cars from Glenn and his general Manager Dave F and Keith the finance manager. Great service as well. Chevy all the Great service , I have bought many cars from Glenn and his general Manager Dave F and Keith the finance manager. Great service as well. Chevy all the way. More