McLarty Nissan of North Little Rock

Waste of time Went in to have some timed service completed and had the recall guy suggest I take care of a timing chain replaced. This recall service individual was Went in to have some timed service completed and had the recall guy suggest I take care of a timing chain replaced. This recall service individual was great, very personable and helpful, they were going to put me in a loaner vehicle while they took care of the work. I have an expired license but with active duty or 6 months from discharge from military service my Ohio license is still valid. I explained this to the woman (not the younger trainee) at the service counter but she said they couldn't give me the loaner cause the system wouldn't accept the dates on my license. She didn't call anyone or try to figure it out and she seemed like she didn't care at all. She just said no and there was an uncomfortable moment for me because she didn't follow it up with any helpful advice. This woman wasted an hour of my time and hopefully this company makes an effort in the future to work with out of state military members since most state licenses have this clause. If they don't know the rules then call someone or at least make and attempt to help out the customer. So basically I couldn't get my service completed since I need a vehicle, I just left and I was a little upset that she offered no help. More

High Pressure and Outright Lying. I took my Versa in for an oil change after learning their price was as cheap as Walmart. I thought: Why not get experts on my own car for the same pr I took my Versa in for an oil change after learning their price was as cheap as Walmart. I thought: Why not get experts on my own car for the same price? .I did purchase the car there, by the way, and had a pretty good buying experience, so I expected the same with service . Well, I know it's routine for service shops to try to convince you that you need services other than what you came for, so I told the customer service person I wanted ONLY an oil change and new wiper blades. I knew my car soon needed new tires and a low-beam bulb had just gone out, but I simply didn't have the money that day, which I told the CSR. But lo and behold, not only did she still come out to the lobby during the oil change to tell me I needed new tires and a low-beam, she also brought the filthy cabin filter to show me (and the whole room of people watching). How embarrassing. And of course that's the idea, I'm sure, make somebody look like xxxx if they decline. She told me the prices for all these things and of course they were outrageous. This was the worst: $80 for the light bulb! I asked how that was possible, and she said the bulb could only be accessed by a professional removing big parts under the hood. Guess what? I got the bulb for $8 at the parts store, and my boyfriend put it in using NO tools, in about 10 minutes, and he'd never even done it before--it was just that easy to figure out. The wiper blades they put on split and made streaks in just a couple months, and totally shredded off not long after that. Lousiest pair I've ever had. I wish I could say I've put the whole thing behind me, but from then on they began emailing me and calling me, trying to sell me more services and even a new car. The woman who has called twice now has the most annoying, condescending tone I've ever heard. Not only am I never going to get my oil changed there again; I'm never getting anything done there again, and I'm sad to say I will probably not own another Nissan (this is my fourth). More

I was impressed with North Little Rock Nissan, especially with Eric Box the salesman the first time I bought my 2013 Altima. Now this is the second car (2104 Altima) that I purchased from this dealership. with Eric Box the salesman the first time I bought my 2013 Altima. Now this is the second car (2104 Altima) that I purchased from this dealership. Both times, my salesmen (Eric Box) was courteous, respectful, friendly and very helpful in purchases. Mr. Box has a extensive knowledge in whole new car purchase. I will continued to make all our vehicle purchases at North Little Rock Nissan using Mr. Box because of their excellence service and his attention to detail both before and after the sale. If you're looking to purchase a new or used car North Little Rock Nissan is the dealership and Eric Box is the salesmen you want to use. More