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McLarty Nissan of Little Rock

Little Rock, AR

4.9
1,217 Reviews

1 Colonel Glenn Plaza Dr

Little Rock, AR

72210

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Showing 1,217 reviews

November 12, 2018

Wouldn't do business with anyone else Renee is awesome and always cares about her customers and their needs. I wouldn't trust my car in the hands of anyone else. Repeat customer More

by HAYLEYTHERIOT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaye Benjamin
Nov 21, 2018 -

McLarty Nissan of Little Rock responded

Hello Hayley, thank you for your review of McLarty Nissan of Little Rock's service department; it's great to hear that you enjoy working with Renaye, and we want you to know that we truly appreciate your loyalty and we hope that we're able to express our appreciation consistently through our work. Your feedback is so important to the dealership as a whole, so thank you!

November 12, 2018

2018 Titan Jay did a great job taking care of me. I love my new truck. I shopped around and kept running into salesmen who said they wanted to do what they could More

by kevin.tanya.jones@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Scott
Nov 21, 2018 -

McLarty Nissan of Little Rock responded

Hello Kevin & Tanya, thank you for coming to McLarty Nissan of Little Rock to come get your new Titan! We appreciate your consideration when it came to buying a new vehicle, and we're delighted to know that you enjoyed working with Jay! Your feedback is appreciated and we'll plan on making sure that we can continue to leave you with a good impression of McLarty Nissan of Little Rock!

Nov 21, 2018 -

McLarty Nissan of Little Rock responded

And we will be sure to pass down your kind words to Jay, thank you again!

November 12, 2018

Fixing my Car So I came in with some tire problems and my VDC lights were on, Tiffany and Cliff helped me a lot and fixed my car. They were nice, professional, and More

by iad95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany, Cliff Bolden
Nov 21, 2018 -

McLarty Nissan of Little Rock responded

Thank you for providing a review for McLarty Nissan of Little Rock's service department, we appreciate being able to know that you enjoyed working with Tiffany and Cliff while your vehicle was being serviced! Thank you for making us aware of the issue you had after patching your tire the first time, we apologize for the time and inconvenience of having to come back to have it fixed again, we want to get you fixed up the first time too! We'll use this information to better prepare for tire repairs, thanks again.

November 09, 2018

Amazing service Wonderful buying experience with our salesman Jay. He gave us several options and made our decision much easier. He was very patient with our indecisi More

by TAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Havniear, Jay Scott
Nov 16, 2018 -

McLarty Nissan of Little Rock responded

Thanks for coming to McLarty Nissan of Little Rock to purchase your new vehicle! And we appreciate your feedback about your experience, we're happy to know that you felt comfortable and enjoyed your visit, and we hope that you are enjoying your new vehicle even more!

November 09, 2018

comfortable Ben was so sweet from the time I pulled into Nissian. He made me feel like a certified VIP and I appreciate all he done🤗 More

by MSCUPID45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 16, 2018 -

McLarty Nissan of Little Rock responded

McLarty Nissan of Little Rock appreciates you for coming through our service department, we're so glad to know that you felt comfortable during your visit and that Ben was able to accomodate you well! We hope to have you come by again, and in the meantime we'll plan on working to be able to provide you with the same kind of experience for next time. Thanks for your feedback!

November 08, 2018

The problem was fixed My car is still doing the exact same thing it was doing when I took it in. I ‘m driving and all of a sudden the gas pedal stops working. The car want More

by BetHow63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We see that your experience with us was not satisfactory, and we want to apologize to you for not meeting your expectations. If you would like to please reach out to us so that we can discuss with you what could have been improved upon during your visit. You can call the phone number (501)975-0300 and ask to speak with our owner loyalty manager. We value your feedback tremendously!

November 08, 2018

A Good Car Didn’t like the rushing of the sale. Jay seem frustrated with the questions being asked about the car. We just wanted to feel comfortable with our de More

by tiffany_tipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Havniear, Jay Scott
Nov 12, 2018 -

McLarty Nissan of Little Rock responded

McLarty Nissan of Little Rock wants to apologize for any pressure or rushing you felt during your experience, that is definitely not how we want you to feel and is not the impression we want you to have of our dealership, so we will gladly take in this information and make an action plan to improve. Nonetheless McLarty Nissan of Little Rock appreciates you for your consideration, time, and feedback, and we sincerely hope that you are happy with your new vehicle, and if you would like to further discuss your visit please feel free to call the dealership at the number (501)588-0438 and press extension 0 to get with our operator and from there ask to speak with an Owner Loyalty Manager. Thank you again for letting us know how your experience went.

November 07, 2018

Lube oil filter radiator flush Great service, work done in timely manner. Done right 1st time. Service advisor and techs do their work to insure reliability. I would not go anywhere More

by DLBRIGHTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaye Benjamin, Cole Burroughs
Nov 12, 2018 -

McLarty Nissan of Little Rock responded

Thank you for coming to McLarty Nissan of Little Rock's service department! We appreciate having the opportunity to help you maintenance your vehicle, and it's encouraging to know that you feel we are doing our job sufficiently for you, and we hope to continue to be able to provide you with the same kind of great service any time you come visit! Thank you again!

November 06, 2018

Not satisfied Bought a used car with cash. Car needed to be serviced. Was there for 6 hours. Car was not finished. Spent the next 3 days in waiting room while car w More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Utomi Nwanne, Renaye Benjamin
May 29, 2019 -

McLarty Nissan of Little Rock responded

Thank you for rating your visit with McLarty Nissan of Little Rock. We see that your experience with us was not satisfactory, and we want to apologize to you for not meeting your expectations. If you would like to please reach out to us so that we can discuss with you what could have been improved upon during your visit. You can call the phone number (501)975-0300 and ask to speak with our owner loyalty manager. We value your feedback tremendously!

November 05, 2018

Recall Renaye went above and beyond She made me calm by reassuring me of the process. She didn’t want me to be without a loaner More

by ERICA1JONES2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renaye Benjamin
Nov 08, 2018 -

McLarty Nissan of Little Rock responded

Thank you for taking the time to give feedback on your visit to McLarty Nissan of Little Rock's service department, it's so awesome to know that you really enjoyed working with Renaye and that she was able to make the process easy and stress free for you! We hope to have the trend continue if you come visit a next time! Thanks for coming to McLarty Nissan of Little Rock to service your vehicle!

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