McLarty Nissan of Little Rock

Worst dealership I've ever delt with in fifty years I'm trying to figure out how this dealership won a customer satisfaction award with all the complaints. I just got off phone with the head quarters an I'm trying to figure out how this dealership won a customer satisfaction award with all the complaints. I just got off phone with the head quarters and placea a complaint. They lie cheat and steal the managers do not have a clue what they are doing plus the right hand does not know what the left hand is doing period. Brad will say one thing the a other guy will say another. Horrible experience run don't walk away from this dealership. More

Manipulation and dishonesty This place is horrible I purchased my vehicle 5/18/2017 it was back up there 5/20/2017. I put down 2800 and I want every cent back. They've had my veh This place is horrible I purchased my vehicle 5/18/2017 it was back up there 5/20/2017. I put down 2800 and I want every cent back. They've had my vehicle for over a month and still NOTHING. I've paid my first car note for a vehicle that I only had in my possession for 2.5 days. No one returns phone calls and they're full of lies and deceit. I've been asking for my money back for at least 3 weeks and they tell me the deal has been funded so I can't receive my down payment back. Tami Dickerson is a liar and so is Marty!! It mad my heart race reading these reviews I wish I would've read them before I did business with them. A month later still no vehicle. Screw Mclarty Nissan LR. This isn't over yet hey shouldn't be allowed to get away with this mess!! More

Worst exp ever I feel completely trapped. This was my first purchase in states on black Friday 2016 due to attractive offers. I opted for nissan altima s and paid 3k I feel completely trapped. This was my first purchase in states on black Friday 2016 due to attractive offers. I opted for nissan altima s and paid 3k as cash and rest on 14 per rate of interest from nissan. When vehicle arrived it had more than 500 miles ran on tht which was shocking as I had taken test drive of 5 miles driven car and purchased a brand new car. They said its beneficial for you as you can claim service early. I was like I am trapped and was losing my heart beat.. I drove till home and later in evening went for 5 miles to get feel of my new car. But at my surprise I was feeling I am driving a used car..lot of noise in engine which ai couldnt bear..immediately called up and they asked me to come over next day where they offered me nissan rogue in exchange of altima though 4k more paid for that and no discount given for black friday as black friday is over and oer them sales will go on saturday so I am not eligible for any discount now. I was in deep shock but I wanted to get rid of the junk I paid 6k extra for rogue. Now to my surprise they added some extended protection on my vehicle without my knowledge where I had to pay 2700 extra on total cost of car. I asked them to remove that immediately as I am not sure I am going to keep this car for long then why extended protection required and you are not supposed to do this without my confirmation..they agreed and said it will reflect in a month. Month and half over nothing happened I went back to them and they said manager on vacction..come next week. I waited for week and went back they said its not been initated dont know why. Dont worry I am gonna do it now. Wait for another month it will reflect. Guys u wont believe 2 months over ..still my money is no record and rhey fiving me dates. This is worst exp unprofessional dealer I hqve seen .I have to go on unpaid off to talk to them as they listen such complaints on weekends. I feel like completely trapped now. And going on and on to them is just wasting my time money and fuel for no reason and their fault. I paid extra on car first as my purchase didnt fall on black friday which was their fault to give me junk body and asking me to exchange with rogue. This is how they trap customers. Please do ever go to this dealer. More

Bad Experience Our Nissan car has a break problem, and a friend (who does not have a Nissan car) told us that she used to repair her car at the dealer; therefore, we Our Nissan car has a break problem, and a friend (who does not have a Nissan car) told us that she used to repair her car at the dealer; therefore, we decided to repair our car at the McLarty Nissan Dealer in Little Rock (1 Colonel Glenn Plaza Dr). We asked the service department about the estimate to repair the break. The gentleman told us that we have to leave the car for diagnosis, and they will call us at a later time to let us know the cost of the repair. On the next day a gentleman called me, and he told me that the repair will cost $775 including taxes. I told him that we do not want to repair the break at this price, and we will pick the car up. When we arrived to pick up the car they told us we need to pay $138 (including taxes) as fees for the diagnosis. I believe if they want to charge this amount of money for the diagnosis only ($138 including taxes) they should mention the diagnosis fees at the beginning because the diagnosis fees in several respectable auto repair services are much less than this amount. I paid $138 for the diagnosis only, but this is my worst experience with all repair services. Bad Bad Bad experience! I will never go to this dealer again. More

Do they really want to sell vehicles I happened to see a truck that I was interested in sent emails twice letting them know about my interest two weeks later nothing and the truck is stil I happened to see a truck that I was interested in sent emails twice letting them know about my interest two weeks later nothing and the truck is still on the lot...xxx! More

i feel i was treated horrible I have already given a review about my experience with this dealership and it is no longer on the site so i put up a new one which the owner replied t I have already given a review about my experience with this dealership and it is no longer on the site so i put up a new one which the owner replied to as my first review wss still there & to respond to the response ibwas given on my first review which i still can't see on the review site when she clearly could have stated on my new review what she claimed to have responded to already. Obviously mine and from what others have said on the review site that the ratings are no longer available so the right way to respond would be to respond with the same message from before if i can no longer even see my first review. Still...would like my situation rectified because i was put in a faulty car More

Thank you, NP Nissan- LR! I've bought cars from several dealerships all over central Arkansas. My experience with NP was great. Our salesman was Benny Joe Roberts, and he was I've bought cars from several dealerships all over central Arkansas. My experience with NP was great. Our salesman was Benny Joe Roberts, and he was wonderful. Very accommodating, no pressure! I called him and told him what I was looking for..... he had a couple he wanted to show me.... I went to look at one at 7:10 at night. I wanted it and kept the entire staff (sales manager and finance guy) way after hours and they really didn't seem to mind at all. Soooooo...... if you are looking for a new or used vehicle, please do yourself a favor and visit Benny Joe and the people at NP Nissan. You won't regret it. You will regret it if you use Crain Automotive. More

Great service/No pressure salespeople. After purchasing cars for the last 38 years, this was my best experience yet. Super friendly and no pressure from the general manager on down. Helpf After purchasing cars for the last 38 years, this was my best experience yet. Super friendly and no pressure from the general manager on down. Helpful in every department. Will buy from North Point again. More

Always Great Service Chris has always taken great care of me at the service center! I have never felt bad leaving there. He is always very informative and keeps me up to d Chris has always taken great care of me at the service center! I have never felt bad leaving there. He is always very informative and keeps me up to date on the services my car may need, as well as deals that they may be offering at the time of service. I have always been well taken care of! This past visit, I had the serpentine belt changed. On the way home, I experienced some problems with it and they were very quick to correct the problem with EXCELLENT care and consideration. I know I am in good hands! Thanks Chris and Mr. Kelly! More