McLarty Nissan of Little Rock

Over selling I have only owned by Altima for a year and a half. I'm at 40k miles. This car needs more maintenance work than any vehicle I've ever owned. Every time I have only owned by Altima for a year and a half. I'm at 40k miles. This car needs more maintenance work than any vehicle I've ever owned. Every time I take it in for service, I'm told it needs a plethora of service offerings. Every Nissan service department makes me feel like I'm driving a ticking time bomb if I don't purchase an unreasonable amount of maintenance services. My wife refuses to take it in for service any longer because she always gets pressured to purchase additional services. I am actively shopping to trade this vehicle in and will likely be my last Nissan. Upon this most recent visit I was told I needed a new cabin air filter. When I told the service advisor I changed it myself 3 weeks ago he told me they hadn't checked it, It was recommended based on the status of the engine air filter. I told him they needed to be actually inspecting things before recommending services so they wouldn't look foolish. While I have loved the car, I cannot keep up with the maintenance costs. More

Very good service writer She went out of her way to make sure that I got what I needed. She is one of the best and I have felt like she had real concern for my service needs She went out of her way to make sure that I got what I needed. She is one of the best and I have felt like she had real concern for my service needs More

Helpful, friendly, Brian was very helpful. He has help me through the whole process. He has went above and beyond to make sure I was a happy customer.He was very friendl Brian was very helpful. He has help me through the whole process. He has went above and beyond to make sure I was a happy customer.He was very friendly and I will recommend him anytime to everyone I know. More

Quality Service I had ran over a nail in two of my tires. I was please to know that Juan Valenzuela told me not to worry and that everything would be ok with my tires I had ran over a nail in two of my tires. I was please to know that Juan Valenzuela told me not to worry and that everything would be ok with my tires. Juan always provide good customer service and I really enjoy coming to get my car serviced, knowing i will be well taken care of. More

Rena my service concierge Renée has always taking care of my cars since I’ve been going there for the last five or six years and she’s always been professional she gets my st Renée has always taking care of my cars since I’ve been going there for the last five or six years and she’s always been professional she gets my stuff done quickly so I’ve recommended a number of people to Nissan and me and my wife take both of our cars there I believe she is the best service tech there More

Great service and staff. I always get great service here. The staff is always friendly and helpful. Renaye Benjamin is the best service advisor. I've been coming here for almo I always get great service here. The staff is always friendly and helpful. Renaye Benjamin is the best service advisor. I've been coming here for almost 4 years and have never been disappointed. More

perfect This is 2nd vehicle I have bought from them great dealership!!! I will return to buy another rogue sl😊😊😊😊😊😊. It is a safe place for ladies to go This is 2nd vehicle I have bought from them great dealership!!! I will return to buy another rogue sl😊😊😊😊😊😊. It is a safe place for ladies to go and receive a great deal More

The service is usually very good. We have always had a good experience, except one time. We waited an unusually long time and there was so much confusion with service people. We have always had a good experience, except one time. We waited an unusually long time and there was so much confusion with service people. More

Outstanding My experience was fast and affordable! The service was outstanding. Blake gave me a comfortable experience and he kept me updated on everything. I app My experience was fast and affordable! The service was outstanding. Blake gave me a comfortable experience and he kept me updated on everything. I appreciate the experience! More

Long wait and disappointing The wait for an oil change was over an hour when I went and wanted to have my speaker looked at also which I was was told I would have to wait an addi The wait for an oil change was over an hour when I went and wanted to have my speaker looked at also which I was was told I would have to wait an additional 90 minutes when I was told next time I had a problem just come in. Didn’t wait for that but I did for the oil change thinking that my first one would be free as it has been with every other new car I have bought but nope it cost me $50 I would have gone to the dealer in Hot Springs were it’s only $35 if I would have known I would have to pay. I will go to a different dealership from now on including buying a vehicle! More