McLarty Nissan of Little Rock

Great Truck Buying Experience! I would highly recommend Mr. Isom if you are in the market for a new car. He made our buying experience easy and comfortable. He was very knowledgeabl I would highly recommend Mr. Isom if you are in the market for a new car. He made our buying experience easy and comfortable. He was very knowledgeable and made the sale go smoothly. More

Great Experience! Very helpful, knowledgeable. Answered all my questions and was very personable. Made sure I was comfortable with my price and service. Would love to d Very helpful, knowledgeable. Answered all my questions and was very personable. Made sure I was comfortable with my price and service. Would love to do business again! More

He will get you what’s u need!! Best salesman ever! He made me feel comfortable and confident in choosing the best car for me. He made sure he got me the best deal and he was all abo Best salesman ever! He made me feel comfortable and confident in choosing the best car for me. He made sure he got me the best deal and he was all about my happiness and my needs. This is the best car experience I have had and I thank Mr Isom for making it so great. I am very happy with my new car and even happier that he got me such a great deal!!!! More

Great experience Wonderful Salesman! Very genuine and knowledgeable about the car saling business. He is patient and listens very well! I was treated nothing less than Wonderful Salesman! Very genuine and knowledgeable about the car saling business. He is patient and listens very well! I was treated nothing less than kind and he also enlighten about important things one should know when purchasing a vehicle. I definitely recommend him to any one looking to purchase a car! Mr Kelly is the way to go!!! More

Best Man to EVER DO IT! Mr. Kelly was absolutely a Godsend. I am so thankful to have had him as my car salesman. I am extremely apprehensive when it comes to buying cars, but Mr. Kelly was absolutely a Godsend. I am so thankful to have had him as my car salesman. I am extremely apprehensive when it comes to buying cars, but he made the process seamless. Without him, I would probably still feel lost. He was able to describe in great detail the car I ended up purchasing. I am a forever customer. He is no longer just a car salesman, he is also family! More

Professional and Extremely Hard Worker The level of professionalism and customer service that Mr. Kelly gave was beyond impeccable. Not only was he patient, understanding, and actually made The level of professionalism and customer service that Mr. Kelly gave was beyond impeccable. Not only was he patient, understanding, and actually made us feel like human beings rather than another sale is the reason we will continue to come back to him. We have purchased two vehicles from him and will never go to anyone else. He went above and beyond for our family and I personally truly appreciate it. If you want a car and don't want to be another sale, go see him. More

Car purchase Very professional and patient made me and my wife deal happen and we are both happy with our purchases thanks Isom Kelly for the customer service. Very professional and patient made me and my wife deal happen and we are both happy with our purchases thanks Isom Kelly for the customer service. More

Took Advantage of Hurricane Harvey Victim I am a victim of Hurricane Harvey that hit Houston in summer 2017. I was fortunate enough to get out of Houston the day the hurricane hit. I drove my I am a victim of Hurricane Harvey that hit Houston in summer 2017. I was fortunate enough to get out of Houston the day the hurricane hit. I drove my family to Little Rock to avoid the disaster and get lodging. My area had become a new waterway in Houston. On the drive, my car started overheating due to the bumper-to-bumper drive in100 degree plus heat. Luckily, I was able to open the heat vents to relieve some of the heat off the engine and get the car to Little Rock. That was a very hot and scary drive. I looked up Nissan dealers on the Internet and found McLarty Nissan. The next morning, I called the service department and talked to Ben about my car. He told me to bring it to him. I did, and he had it looked at and told me that I would have to leave my car for a few days because the part had to be ordered. I left the car and rented a rental from them. Ben called me a couple days later and told me my car was ready. When I got there, he told me that they had to replace my water pump and asked me if I wanted to go back in the service area and see the bad one that was taken off the car. I told him no. I trusted him because he seemed very professional. I paid the almost $800 bill and drove off. I didn't even pay attention to every line on the bill. I was happy with my experience with McLarty. That all changed when I got back to Houston. My family and I were staying in a hotel room provided by FEMA, and I was talking to a FEMA rep about the trip. She told me to turn in the receipt for my car repair for reimbursement, and I told her ok. Looking at my receipt, I noticed that the water pump was not shown. The only thing that was shown was a thermostat assembly. I knew this would cause alarm and not support the large amount that I paid. I called Ben at McLarty and asked him to send me a corrected receipt showing that I had the water pump replaced. He emailed me a copy of the very same receipt. I called him again, and he said he would get it taken care of. The way McLarty was acting, I got to thinking that maybe they didn't change the water pump, so I took it to a Houston dealer and asked them to look at my car and tell me if the water pump had been changed. They told me there was a new one on the car. That made me feel good that I had not been swindled. However, it made me wonder why McLarty wouldn't correct the receipt. I kept calling trying to get this resolved with no luck. Ben had told me about eight times that McLarty would take care of my problem. I told Ben that I was running out of time to turn in the receipt. On the last day available for me to turn in the receipt to FEMA, I called McLarty and talked to Ben. I told him that I would really appreciate it if I could get that receipt because it was my last day. Ben told me he would get it to me. I told him that I wouldn't be calling him again about the matter. I couldn’t believe that I had been asking for this receipt for over four months. Ben didn't send me the receipt, and I haven't called him. FEMA denied my request. Now Ben and McLarty don't have to dodge my phone calls anymore because I won't be calling them. If I ever have car trouble when I'm in Little Rock, I'll pay to have my car towed back to Houston. The businesses there are honest and know how to treat their customers in Houston. More