McLarty Nissan of Little Rock

Professional and Extremely Hard Worker The level of professionalism and customer service that Mr. Kelly gave was beyond impeccable. Not only was he patient, understanding, and actually made The level of professionalism and customer service that Mr. Kelly gave was beyond impeccable. Not only was he patient, understanding, and actually made us feel like human beings rather than another sale is the reason we will continue to come back to him. We have purchased two vehicles from him and will never go to anyone else. He went above and beyond for our family and I personally truly appreciate it. If you want a car and don't want to be another sale, go see him. More

Car purchase Very professional and patient made me and my wife deal happen and we are both happy with our purchases thanks Isom Kelly for the customer service. Very professional and patient made me and my wife deal happen and we are both happy with our purchases thanks Isom Kelly for the customer service. More

Took Advantage of Hurricane Harvey Victim I am a victim of Hurricane Harvey that hit Houston in summer 2017. I was fortunate enough to get out of Houston the day the hurricane hit. I drove my I am a victim of Hurricane Harvey that hit Houston in summer 2017. I was fortunate enough to get out of Houston the day the hurricane hit. I drove my family to Little Rock to avoid the disaster and get lodging. My area had become a new waterway in Houston. On the drive, my car started overheating due to the bumper-to-bumper drive in100 degree plus heat. Luckily, I was able to open the heat vents to relieve some of the heat off the engine and get the car to Little Rock. That was a very hot and scary drive. I looked up Nissan dealers on the Internet and found McLarty Nissan. The next morning, I called the service department and talked to Ben about my car. He told me to bring it to him. I did, and he had it looked at and told me that I would have to leave my car for a few days because the part had to be ordered. I left the car and rented a rental from them. Ben called me a couple days later and told me my car was ready. When I got there, he told me that they had to replace my water pump and asked me if I wanted to go back in the service area and see the bad one that was taken off the car. I told him no. I trusted him because he seemed very professional. I paid the almost $800 bill and drove off. I didn't even pay attention to every line on the bill. I was happy with my experience with McLarty. That all changed when I got back to Houston. My family and I were staying in a hotel room provided by FEMA, and I was talking to a FEMA rep about the trip. She told me to turn in the receipt for my car repair for reimbursement, and I told her ok. Looking at my receipt, I noticed that the water pump was not shown. The only thing that was shown was a thermostat assembly. I knew this would cause alarm and not support the large amount that I paid. I called Ben at McLarty and asked him to send me a corrected receipt showing that I had the water pump replaced. He emailed me a copy of the very same receipt. I called him again, and he said he would get it taken care of. The way McLarty was acting, I got to thinking that maybe they didn't change the water pump, so I took it to a Houston dealer and asked them to look at my car and tell me if the water pump had been changed. They told me there was a new one on the car. That made me feel good that I had not been swindled. However, it made me wonder why McLarty wouldn't correct the receipt. I kept calling trying to get this resolved with no luck. Ben had told me about eight times that McLarty would take care of my problem. I told Ben that I was running out of time to turn in the receipt. On the last day available for me to turn in the receipt to FEMA, I called McLarty and talked to Ben. I told him that I would really appreciate it if I could get that receipt because it was my last day. Ben told me he would get it to me. I told him that I wouldn't be calling him again about the matter. I couldn’t believe that I had been asking for this receipt for over four months. Ben didn't send me the receipt, and I haven't called him. FEMA denied my request. Now Ben and McLarty don't have to dodge my phone calls anymore because I won't be calling them. If I ever have car trouble when I'm in Little Rock, I'll pay to have my car towed back to Houston. The businesses there are honest and know how to treat their customers in Houston. More

Friend not salesman Isom Kelly helps you find what YOU want and need rather than simply convincing you to buy what McClarty has on their lot. He doesn't pressure you at a Isom Kelly helps you find what YOU want and need rather than simply convincing you to buy what McClarty has on their lot. He doesn't pressure you at all. Really. He checks and double checks that you are getting everything you are asking for. Then, he checks with you again. He's unlike any car salesman I have ever dealt with. Isom is down to earth and sees you as an individual, not just another sale. He is a good man and a man if his word. More

Simple, Thorough, and Gratifying My experience at McLarty Nissan was nothing less than professional. The entire team seemed knowledgeable and we're determined to get me the best deal My experience at McLarty Nissan was nothing less than professional. The entire team seemed knowledgeable and we're determined to get me the best deal possible, and on the road in a new car. Special thanks to Isom Kelly for taking the time to make it a simple and worthwhile process. More

Great experience, repeat customer! Isom is a rare person in the automotive industry, he is honest and trustworthy. I have purchased several vehicles from Isom over the past 18 years. Isom is a rare person in the automotive industry, he is honest and trustworthy. I have purchased several vehicles from Isom over the past 18 years. I have even referred my parents and several other family members over the past 18 years. Isom has always treated everyone with the utmost respect and professionalism. If you are looking for a specific make and model in a vehicle at a particular price point he will do his best to find it. I know that he will because find what you are looking for because he always has for us. Sincerely, J.D. Stewart and Family More

Best experience ever!!!!!!!! Isom Kelly is hands down one of the best salesman of all times. He’s patient, kind, respectful and very knowledgeable. I highly recommend him when loo Isom Kelly is hands down one of the best salesman of all times. He’s patient, kind, respectful and very knowledgeable. I highly recommend him when looking for a automobile. As a matter of fact I’ve recommended him to several family members. They have all bought automobiles from him. Thanks Isom for treating my family and my like rock stars. More

Purchased an SUV Isom patiently worked with me to get me into a much wanted SUV. He has stayed in touch. He delivered his promise. He said I would leave with a new Isom patiently worked with me to get me into a much wanted SUV. He has stayed in touch. He delivered his promise. He said I would leave with a new vehicle. He chose the Rogue Sport based on my taste. The SUV is exactly what I was looking for. More

Great salesman! Mr.Mike Mayabb was wonderful to have as a salesman, he really helped me find the vehicle that was right for me. He is very knowledgeable and friendly, Mr.Mike Mayabb was wonderful to have as a salesman, he really helped me find the vehicle that was right for me. He is very knowledgeable and friendly, felt like my Dad sold me this car. More