McLarty Nissan of Benton
Benton, AR
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Would Not Recommend I was told my maintenance work would take 3 hours when I made the appointment, the total was 6 hours. I left my vehicle with them that morning, I call I was told my maintenance work would take 3 hours when I made the appointment, the total was 6 hours. I left my vehicle with them that morning, I called twice to inquire about how much longer my vehicle maintenance would take. Both times they took my number and did not call me back either time. I received one call to inquire about checking my rotors which I was informed would not cost extra and then I was charged for them to turn my rotors without asking. It was a terrible experience and I will not be returning for any service or future vehicle purchases. I felt not valued as a customer and my time was taken advantage of. More
Great service,great dealership The salesman, finance guy and administration werr wonderful to work with great customer service after the sale too I was met at the dealership with wo The salesman, finance guy and administration werr wonderful to work with great customer service after the sale too I was met at the dealership with wonderful assistance in purchasing a new vehicle and they are still concerned with my feelings after the purchase highly recommend this dealership More
Great service I wear able to get appointment when I needed, which was immediately, Smd was taken as soon as I arrived. My needs were the main focus, provided helpfu I wear able to get appointment when I needed, which was immediately, Smd was taken as soon as I arrived. My needs were the main focus, provided helpful advice, kept me informed of status,, reviewed results of vehicle inspection. He did use a tablet device during my visit, the level of technical amenities there are premium and the food/ beverage availability at dealership was premium. I was contacted when my vehicle was ready and got in the time promised . All work was completed on time and the vehicle was cleaner than when I brought it in! Have been contacted about my satisfaction with dealership and would rate overall as a 10! More
An exceptional experience!!! So happy McLarty Nissan opened a place in Bryant/Benton! It is very convenient and accessible. I dropped in for service on my 2013 Altima a few mont So happy McLarty Nissan opened a place in Bryant/Benton! It is very convenient and accessible. I dropped in for service on my 2013 Altima a few months ago and received exceptional service. I told Jackie Harris I was looking to trade for a Nissan Rogue pretty soon. He contacted me August 16 and said he thought I should come look. When I got there, Andrew Carroll was waiting for me. I felt very comfortable with him as my sales representative. He showed me the Rogues that fit what I was looking for and then left it to me to decide. I never felt pressured that there wouldn’t ever be another deal like this one and I was very pleased with his offer. I would recommend him to anyone that was thinking to purchase a Nissan. Also, I’d like to say the finance gentleman, Brad Buie was very easy to understand, he explained my contact very well and took care of all the necessary paperwork. These two gentlemen made me feel like a very valued customer. As an owner of six (6) previous Nissans, I am extremely happy I took the time to visit with McLarty Nissan at Benton this week. More
My new car experience A very nice dealership. My salesman was great. No pressure at all. He answered all my questions and gave me a tour Of building. Which was very n A very nice dealership. My salesman was great. No pressure at all. He answered all my questions and gave me a tour Of building. Which was very nice. More
very Polite and professional The person that cleaned my car did a fantastic job!! Jordan was nice over the phone and in person. I came because of the free oil changes I’m recei The person that cleaned my car did a fantastic job!! Jordan was nice over the phone and in person. I came because of the free oil changes I’m receiving but I may continue to get my oil changed & a car wash all the time More
Personal service A commitment to take care of the customer, no pressure and more concern about the customer than the bottom line. Impressed with the care and concern f A commitment to take care of the customer, no pressure and more concern about the customer than the bottom line. Impressed with the care and concern for the customer by everyone at the dealership. More
excellent service Ya'll did a great job. You repaired what i had ask for as well as let me know hat we still needed to do. Jordan saw to it that i got back to work nd Ya'll did a great job. You repaired what i had ask for as well as let me know hat we still needed to do. Jordan saw to it that i got back to work nd called me when i could come get the car. He also arranged a van to come and get me. More
Great Service They have excellent customer service. My car broke down on me going back home to Dallas off my vacation. They were the most stand up people that you w They have excellent customer service. My car broke down on me going back home to Dallas off my vacation. They were the most stand up people that you would ever meet. I would recommend you guys to come check them out at McLarty Nissan. More
Versa 100k service People were so polite and genuinely concerned about the condition of our car. During the service itself they contacted me to let me know about upcomi People were so polite and genuinely concerned about the condition of our car. During the service itself they contacted me to let me know about upcoming things that needed/should be completed in the near future. I can’t remember being less concerned about a car. More