
McLarty Nissan of Benton
Benton, AR
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Professional Service! My 2018 Pathfinder was due for oil change and tire rotation. The service was prompt and professional! A rock had cracked my windshield on the drive t My 2018 Pathfinder was due for oil change and tire rotation. The service was prompt and professional! A rock had cracked my windshield on the drive to Benton; service department called the glass company to come to the dealership and repair it. Beyond service, saved me so much aggravation and time! Thank you for your help! Judy Sharp More
Oil Change Since the first day at this dealership I've had nothing but phenomenal service. Jordan Camp has been a phenomenal service advisor, very detailed and Since the first day at this dealership I've had nothing but phenomenal service. Jordan Camp has been a phenomenal service advisor, very detailed and dedicated to bring the best options and service for my needs. Clay Benton was a pleasure to work with as well when I purchased my car back in May. More
Never again Very High pressure Sales once you get inside almost to the point they make it hard for you to leave. During the process of purchasing I asked if I Very High pressure Sales once you get inside almost to the point they make it hard for you to leave. During the process of purchasing I asked if I could check on financing with my credit union that I knew was offering 2.5% at the time and was told they (Nissan) have very competitive financing and I would loose all incentives Nissan offered if I went through financing other than theirs. They said I could get the Nissan incentives and that after making 3 payments I could refinance through my credit union with no penalties if I found that their interest rates were better. They then made a deal that gets me a monthly payment I could live with and ran me through the paperwork at breakneck speed. I found that once the dust clears and you actually have time to look at what you're actually getting you will discover that the added expenses and costs the dealer tacked on above the price you thought you were dealing with has you financing more than the car was worth to begin with and totally negates the equity from your trade in. Combine that along with the depreciation of driving their car off the lot and you're really screwed, you will owe more that you could possibly refinance even after the three payments you are required to make. So you would be out more cash out of pocket to refinance or you're stuck with the higher Nissan interest rate you got (6.9%) and I have excellent credit ratings. On top of all that I was never given or offered my free oil change that was dangled out there as a incentive to buy from them, but now that I know how they do business it's no surprise. For how I feel I was taken advantage of I should have at least got lifetime oil changes. Yea, 50% my fault for thinking a dealership would deal fairly and truthfully with you if you tried to do so with them. I guess my last couple of positive car buying experiences (different dealer and car brand) had me off guard. I'm not sure if this is Nissan's model for doing business or if it is McLarty's, but one thing is for sure I will know better next time and I will never set foot on a McLarty dealership selling any vehicle brand. More
Great staff equals great service! First of all I think it's awesome that Jordan actually remembers who I am and my car's needs. With that being said I can tell that customer service First of all I think it's awesome that Jordan actually remembers who I am and my car's needs. With that being said I can tell that customer service is I high priority here. From Jordan to all the guys and gals working inside including the General manager they always make my routine maintenance... Not so routine. More
thanks Jordan He was always patient and understanding. Jordan explained what was going on and what I needed done before they worked on it thank u so much Jordan u R He was always patient and understanding. Jordan explained what was going on and what I needed done before they worked on it thank u so much Jordan u ROCK!!!! More
Armada Service Jordan is just top notch! He is always polite, knowledgeable and engaged throughout the service process. We’re having a airbag system issue with our Jordan is just top notch! He is always polite, knowledgeable and engaged throughout the service process. We’re having a airbag system issue with our 2017 Armada and Jordan has been helpful navigating us through the steps to remedy the problem. More
Great service Jordan was great at letting us know what services my vehicle was due for besides oil change and tire rotation. And thanks Dyllon for showing us anothe Jordan was great at letting us know what services my vehicle was due for besides oil change and tire rotation. And thanks Dyllon for showing us another vehicle while we waited. We purchased our current car from Dyllon and will definitely be using him again when we are ready to purchase! More
Scheduled maintenance Very easy to schedule my oil change. Everyone was friendly and helpful. Everything was explained to me in detail and given to me in writing Very easy to schedule my oil change. Everyone was friendly and helpful. Everything was explained to me in detail and given to me in writing More
Bought 2018 Titan Everything about the buying experience was good except for the $699 McLarty protection plan they add into the vehicle cost. You can’t refuse this extr Everything about the buying experience was good except for the $699 McLarty protection plan they add into the vehicle cost. You can’t refuse this extra add on and it’s not worth what your paying for. More
Pleasant, very professional staff will definitely tetur Exceptionally clean drive thru service area, extremely friendly sevice advisors, great knowledge of specific vehicle brought in , explained the Servic Exceptionally clean drive thru service area, extremely friendly sevice advisors, great knowledge of specific vehicle brought in , explained the Service Recall that was open on the computer records for the Vin#,very satisfying experience More