McLarty Nissan of Benton

new transmission Was pleased with people not with price, $3600 for a new (remanufactured) transmission. Jordan was very pleasant and helpful just a lot of money and I Was pleased with people not with price, $3600 for a new (remanufactured) transmission. Jordan was very pleasant and helpful just a lot of money and I was expecting more from a Nissan vehicle. More

In and out, great service Brand new car was having starting issues, took it in, dropped it off while I went and handled other business for the day. Came back, salesman was nowh Brand new car was having starting issues, took it in, dropped it off while I went and handled other business for the day. Came back, salesman was nowhere to be found (found out later on he was taking care of business, so no biggie on that) salesman told me nothing was wrong, they even “charged the battery”. Ok, great. Thanks for checking it out. Went home, no big deal. Car had starting issues AGAIN that next day, and that Monday. I would call me salesman and let him know, but I honesty feel like they would just tell me the same thing again to quell me and make me go away. While my salesman means well, I have my doubts if the service techs are even actually certified. My service guy seemed like he was in a rush when I was trying to explain what was wrong with my BRAND NEW car, like he didn’t really care. It’s not like I just committed myself to a new car and just about 30k dollars or anything... just saying. More

Great Service I received great service when I took my car in for a tire leak. They were able to identify the problem and patch the tire at minimal cost. I received great service when I took my car in for a tire leak. They were able to identify the problem and patch the tire at minimal cost. More

Service successes They immediately got to work on my vehicle. The wait did not seem long. They had a good lounge area. Complimentary drinking water, and other snacks. They immediately got to work on my vehicle. The wait did not seem long. They had a good lounge area. Complimentary drinking water, and other snacks. More

As always a great experience This is my second oil change here, and overall the customer service experience was excellent. Clean, great amenities, and great attention to detail du This is my second oil change here, and overall the customer service experience was excellent. Clean, great amenities, and great attention to detail during their explanation. More

Great Service They had the part I needed in stock, so I was able to immediately get my SUV fixed. I am always treated well and will always take my Nissan here. They had the part I needed in stock, so I was able to immediately get my SUV fixed. I am always treated well and will always take my Nissan here. More

Professional Service! My 2018 Pathfinder was due for oil change and tire rotation. The service was prompt and professional! A rock had cracked my windshield on the drive t My 2018 Pathfinder was due for oil change and tire rotation. The service was prompt and professional! A rock had cracked my windshield on the drive to Benton; service department called the glass company to come to the dealership and repair it. Beyond service, saved me so much aggravation and time! Thank you for your help! Judy Sharp More

Oil Change Since the first day at this dealership I've had nothing but phenomenal service. Jordan Camp has been a phenomenal service advisor, very detailed and Since the first day at this dealership I've had nothing but phenomenal service. Jordan Camp has been a phenomenal service advisor, very detailed and dedicated to bring the best options and service for my needs. Clay Benton was a pleasure to work with as well when I purchased my car back in May. More

Never again Very High pressure Sales once you get inside almost to the point they make it hard for you to leave. During the process of purchasing I asked if I Very High pressure Sales once you get inside almost to the point they make it hard for you to leave. During the process of purchasing I asked if I could check on financing with my credit union that I knew was offering 2.5% at the time and was told they (Nissan) have very competitive financing and I would loose all incentives Nissan offered if I went through financing other than theirs. They said I could get the Nissan incentives and that after making 3 payments I could refinance through my credit union with no penalties if I found that their interest rates were better. They then made a deal that gets me a monthly payment I could live with and ran me through the paperwork at breakneck speed. I found that once the dust clears and you actually have time to look at what you're actually getting you will discover that the added expenses and costs the dealer tacked on above the price you thought you were dealing with has you financing more than the car was worth to begin with and totally negates the equity from your trade in. Combine that along with the depreciation of driving their car off the lot and you're really screwed, you will owe more that you could possibly refinance even after the three payments you are required to make. So you would be out more cash out of pocket to refinance or you're stuck with the higher Nissan interest rate you got (6.9%) and I have excellent credit ratings. On top of all that I was never given or offered my free oil change that was dangled out there as a incentive to buy from them, but now that I know how they do business it's no surprise. For how I feel I was taken advantage of I should have at least got lifetime oil changes. Yea, 50% my fault for thinking a dealership would deal fairly and truthfully with you if you tried to do so with them. I guess my last couple of positive car buying experiences (different dealer and car brand) had me off guard. I'm not sure if this is Nissan's model for doing business or if it is McLarty's, but one thing is for sure I will know better next time and I will never set foot on a McLarty dealership selling any vehicle brand. More

Great staff equals great service! First of all I think it's awesome that Jordan actually remembers who I am and my car's needs. With that being said I can tell that customer service First of all I think it's awesome that Jordan actually remembers who I am and my car's needs. With that being said I can tell that customer service is I high priority here. From Jordan to all the guys and gals working inside including the General manager they always make my routine maintenance... Not so routine. More