McLarty Nissan of Benton
Benton, AR
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Used Toyota 4Runner DeWayne and Brad both worked very hard to make this deal happen, of which I am appreciative. I’ve been a little disappointed after the fact, however. DeWayne and Brad both worked very hard to make this deal happen, of which I am appreciative. I’ve been a little disappointed after the fact, however. It’s been almost 2 weeks and I still haven’t received my 2nd key fob, which I was told I would receive. Delivery of the vehicle actually happened a couple days after the sale & was rushed due to time and weather conditions. There were scratches that were missed at the sale (night) and delivery that were not repaired when I pointed them out when the vehicle was brought back for scratch repair. Unfortunately, none of the vehicle’s features were covered with me & it was pouring rain at delivery & I didn’t even know where the wipers were. I worked in customer service & service departments at dealerships for years & my expectations of good customer service are high.... More
Bought used ford fusion I was well pleased with my salesman, the dealership is beautiful facility. Service dept is important, i have no experience with their service dept.... I was well pleased with my salesman, the dealership is beautiful facility. Service dept is important, i have no experience with their service dept....overall good experience More
Excellent experience Perfect and painless experience! Salesperson was awesome and understood my needs for a new vehicle (Shawna Katz). Will refer others to do business he Perfect and painless experience! Salesperson was awesome and understood my needs for a new vehicle (Shawna Katz). Will refer others to do business here and with Shawna. More
Oil change and maintenance Excellent service and good communication throughout the process. I would recommend them to my friends and family. I was very pleased with the price an Excellent service and good communication throughout the process. I would recommend them to my friends and family. I was very pleased with the price and work performed. More
Car Service Darrin was very helpful at Nissan in Benton. He helped diagnose my car problem while also providing great customer service. I will continue to drive 3 Darrin was very helpful at Nissan in Benton. He helped diagnose my car problem while also providing great customer service. I will continue to drive 30 mins from home to get my car serviced in Benton because of the great customer service. More
Service......The experience was okay. I liked the service guy who helped me. The rest of the people around the place was rude. They didn't even speak. I'm not saying carry on a conversati I liked the service guy who helped me. The rest of the people around the place was rude. They didn't even speak. I'm not saying carry on a conversation but at least make me feel like you value me as a customer. By saying hello as you walk pass me. They didn't even ask if i need anything. I will never buy another Nissan car. Every location is rude. Just cause I don't need the service from a salesperson doesn't mean that shouldn't at least speak. You might should look into that cause by word of mouth of how you treat people can affect you in a bad way. I'm just thankful Darrin was nice cause if not I would of took my service somewhere else. Especially since I drive 30 mins just to get an oil change. More
Warranty work Jordan was very knowledgeable in his field of mechanical and warrantee problems and regulations. He was able to fit me into a timeslot that worked w Jordan was very knowledgeable in his field of mechanical and warrantee problems and regulations. He was able to fit me into a timeslot that worked with my work schedule. The mechanics at McCarty were able to quickly and efficiently check my vehicle for the warranty repair part that was in question. More
Amazing! I enjoyed working with Piper over the phone and when we got there Dewayne helped us seal the deal! Piper answered all questions and communicated on wh I enjoyed working with Piper over the phone and when we got there Dewayne helped us seal the deal! Piper answered all questions and communicated on what I wanted long before we got to the dealership. Dewayne worked very patiently with me and helping me decide the right vehicle for me and for the right price. I cannot thank these 2 enough! Great experience and I would definitely buy there again and send my friends!!! More
Great Service Jordan came out to meet me as soon as I drove up. I made an appointment so he already knew what service I needed. He kept me updated on how long it Jordan came out to meet me as soon as I drove up. I made an appointment so he already knew what service I needed. He kept me updated on how long it would take. I inquired about getting an extended warranty and he let the customer care people know and they made arrangements for me to speak with the person who handles this. Everyone I have dealt with have been so nice and helpful. They make me feel like I matter. I am so glad I purchased my vehicle here. These folks do a great job. More
Be prepared Youll love your new car. Quick. Doeant take forever. Brad is kind of nosy other than that great establishment. Id purchase another vehicle from here i Youll love your new car. Quick. Doeant take forever. Brad is kind of nosy other than that great establishment. Id purchase another vehicle from here in far future. More