McLarty Nissan of Benton

No one helped me the first day I showed up. When I finally came across someone I asked about a rogue sport I had seen posted online. They drove it down the next day (about 12 miles away), so I could s finally came across someone I asked about a rogue sport I had seen posted online. They drove it down the next day (about 12 miles away), so I could see it. When my husband and I showed up, we looked around the vehicle, opened the doors, etc. However, no one showed us any of the features or explained what other trim levels they had VS that specific one, other than saying its a $5000 difference, which I later found to be a lie. I felt extremely pressured into getting that specific car due to phrases like, "were not getting much in right now," or "if you like that one, I'd go for it!" I was offered much less than my car was worth and ended up financing more than what I was initially told I would be financing. Then there was the 5 hour extended warranty speech I had to sit through, my husband had me take him home because he couldn't sit through it anymore, and I had to come back alone. Then, after all of that, there were pieces missing from my car/trunk area, the milage in the paper work is different from what was actually on the car, NO ONE EVER showed us anything about the vehicle, even after sitting in the parking lot crying for over 2 hours because of this horrible experience! I went back to inquire about the 3 day guarantee they speak of, and was told that due to signing my papers electronically, that was not an option. Even though signing the papers electronically was also not an option so it was pretty much a catch 22!! All I heard was, "I'm sorry you're unhappy," "I'm sorry you didn't understand," "I'm sorry," "I'm sorry." It was just ridiculous! Then some sort of extended warranty got added which I didn't agree to, (at least not at the cost of it anyway). It was literally the absolute worst experience of my life. They knew off the bat this was my first time buying a car on my own and I believe they took full advantage of that. Luckily, another salesman was able to get the missing part to my trunk for me, or I'm assuming anyway? I'm still waiting to hear back when it comes in. The manager had the worst attitude, they were all more concerned with eating lunch than helping anyone. I had to actually go BACK inside after 2 hours of sitting in the car (yes, feel free to pull cameras, it was 10/25/21 between 915 to past 11am). walk up to the manager and say can you get one of the 6 guys standing over here doing NOTHING to come show me how to use the features on the vehicle?!?! I wouldn't wish this whole experience on my worst enemy! Did I mention it was also detailed TWICE and still looked like someone just sprayed it and kept going? I finally just said the heck with it, I'll clean it myself! After leaving a Google review, I spoke with the Nissan owner and the he is supposed to be checking into it for me. To be honest, I'm not sure what can be done at this point in time but I am hopeful that he can get something done!! This whole experience has been unnerving I've cried more times than I care to count over everything. I'm REALLY putting faith into hoping that the owner can help in one way or another. I maybe updating after speaking with him! We'll see...... More

Thank you DeWayne Cox for making my buying experience a good one. Mr Cox was very knowledgeable on the vehicles inquired about and even went the extra mile by having options available that had just arrived good one. Mr Cox was very knowledgeable on the vehicles inquired about and even went the extra mile by having options available that had just arrived. I will pass his name along to anyone I hear of looking to purchase a vehicle! More

Dyllon was friendly and knowledgeable. The whole buying experience was very good, except for the hour spent waiting between signing the buyer's order and being taken into the office for the sales pitch on experience was very good, except for the hour spent waiting between signing the buyer's order and being taken into the office for the sales pitch on the extended warranty. If they knew it would be an hour, they should have let my wife and I go to lunch. But I am very satisfied with my purchase, the website, and the people I dealt with at McLarty of Benton. More

Dewayne was great to deal with on my truck.Anyone looking for a vehicle you should deal with him as he will do all he can to help you for a vehicle you should deal with him as he will do all he can to help you More

I really appreciate the way that Mr. Cox was helpful and honest. He wanted to help me get a new vehicle and was willing to work to get me the best deal I could afford. honest. He wanted to help me get a new vehicle and was willing to work to get me the best deal I could afford. More

I had a wonderful buying experience at McLarty Nissan of Benton. John Caddy was so helpful and easy to work with, which made my whole car buying experience very pleasant! Benton. John Caddy was so helpful and easy to work with, which made my whole car buying experience very pleasant! More

I had a great experience with Dyllon. He helped me get into the exact car I wanted without any sort of hassle. I look forward to buying more cars in the future from him and also Nissan. into the exact car I wanted without any sort of hassle. I look forward to buying more cars in the future from him and also Nissan. More

Dewayne was very straight forward, very detailed when it was time to test drive my vehicle, and most of all GREAT salesman. I will definitely send him more customers. it was time to test drive my vehicle, and most of all GREAT salesman. I will definitely send him more customers. More

I had great experience with Dewayne Cox. He found me exactly the vehicle what I wanted and made the entire process easy as can be. exactly the vehicle what I wanted and made the entire process easy as can be. More

I had the best and easiest car buying experience, ever! Dwayne Cox was so helpful, professional and amazing to work with. So happy I went to McLarty Nissan! Dwayne Cox was so helpful, professional and amazing to work with. So happy I went to McLarty Nissan! More