
McLarty Honda
Little Rock, AR
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Regular maintenance I made an afternoon appointment for regular maintenance, met Keith, everything was discussed, and took much less time than I expected. Good atmosphere I made an afternoon appointment for regular maintenance, met Keith, everything was discussed, and took much less time than I expected. Good atmosphere and friendly staff. More
Missee several issues Missed a dying battery and a light that was out in the front. Battery died when with a client and had to walk to gas station for service. Ended up b Missed a dying battery and a light that was out in the front. Battery died when with a client and had to walk to gas station for service. Ended up buying a new battery from dealership. Also missed a headlight that was out. Asked for manager to call me and no one did. Have a great review for Cole last week. Do not feel it is his fault yet the tech that did the works fault and management for not trying to check with me to make things right. More
Oil change, tire rotation, checkup Very prompt, very courteous and very informative. We were kept informed as work progressed. When completed a detailed explanation of services complet Very prompt, very courteous and very informative. We were kept informed as work progressed. When completed a detailed explanation of services completed was given to us. More
Everything went well Because of the courtesy and getting the job done properly and everyone whom help me was awesome and if I had it to do all over I choose Honda Because of the courtesy and getting the job done properly and everyone whom help me was awesome and if I had it to do all over I choose Honda More
Great staff This was the third vehicle purchase from this location and the attentive staff never disappoints. They have always been extremely helpful and I would This was the third vehicle purchase from this location and the attentive staff never disappoints. They have always been extremely helpful and I would highly recommended them to anyone looking for a fair price and attentive staff. More
Patient and knowledgeable team! After totaling my 2012 Accord, I was in a brand new Accord the next day. Hassle-free, easy to work with team! I definitely recommend. After totaling my 2012 Accord, I was in a brand new Accord the next day. Hassle-free, easy to work with team! I definitely recommend. More
Friendly, fast, no hassles Worked with two sales people, Pedro and Brandon. Both were helpful, knowledgeable, and easy to deal with. My wife and I bought a used Venza. Prices Worked with two sales people, Pedro and Brandon. Both were helpful, knowledgeable, and easy to deal with. My wife and I bought a used Venza. Prices and details of some minor repairs were resolved in an open, riendly manner. No surprises at the finance desk either - though this was a cash sale. I would come back to McClarty to buy again. More
Incorrect info on report Came in for oil change and tire rotation. Told it would be 45 mins. 70 mins later get service report, summary of all greens and car wash code. Left fo Came in for oil change and tire rotation. Told it would be 45 mins. 70 mins later get service report, summary of all greens and car wash code. Left for car wash- rotated thru my dash detail to see if Oil was reset to 100% and it was. Next screen was tire pressure: 31,32,32,30....... the report said all were 35psi. After car wash, Went back around, told tech, said they’d rush it thru... 10 more minutes got my Pilot. Got excuse that they have a new girl and this was a “good learning experience for her.” But I’m left thinking if they didn’t air up my tires, did they even rotate them? I just have an uneasy feeling about what’s actually being done on my vehicle. Yes it’s still less than a year old, but if you are going to tell me you checked all these many things on your report, then I’d hope you would just Incase something was wrong. I would’ve been furious had I left for home before noticing. At least I was still on the lot. I hope this is made right and I don’t have any problems on my next service. More
Consistently great service I have been using this service center for over 5 years and I’ve always received excellent service on every trip. This level of service has made me a r I have been using this service center for over 5 years and I’ve always received excellent service on every trip. This level of service has made me a return customer and multiple Honda owning customer. More
Very efficient and courteous service. My car was taken in immediately. Glen the service advisor was very knowledgeable and helpful. Service was done efficiently. Really like having the s My car was taken in immediately. Glen the service advisor was very knowledgeable and helpful. Service was done efficiently. Really like having the service advisor handle payment...any questions were handled on the spot. And Glen presented me with a washed car! More