McLarty Honda

Rating: 1/5 I recently visited McLarty Honda in Little Rock, Arkansas, to look at a Honda CR-V. Unfortunately, the experience was disappointing, primarily due to the unprofessional attitude of the Little Rock, Arkansas, to look at a Honda CR-V. Unfortunately, the experience was disappointing, primarily due to the unprofessional attitude of the salesperson, Lamar. Instead of answering my questions, they made inappropriate comments like, “Are you actually going to buy the car, or are you wasting my time?” This is not something anyone wants to hear when they’re trying to make an informed decision. They even seemed to judge the fact that I was looking at other dealerships, which is a standard part of the car-buying process. It’s my choice to cross-shop, and I found their behavior intrusive and unprofessional. Overall, I left with a very negative impression of the dealership. It felt like they were trying to sell something quickly, rather than helping a customer with a major purchase. I would not recommend this dealership if you’re looking for respectful and attentive service. More

Darrell Taylor took care of us, very professional staff and I thought a great selection. Didn't feel like we were being pushed, all questions were answered honestly. McLarty Honda gets our recommendati and I thought a great selection. Didn't feel like we were being pushed, all questions were answered honestly. McLarty Honda gets our recommendation! More

Justin at McClarty Honda in service department went above and beyond today! I had a flat on my Honda crv I bought there a few years back. I called the dealership to see who I could call to come help me with and beyond today! I had a flat on my Honda crv I bought there a few years back. I called the dealership to see who I could call to come help me with my flat tire. Justin answered the phone and came to fix my tire himself. I am so thankful for his help! Got me on the road so I could get to work! Thank you Justin!! More

Darrell Taylor was great. He took his time and explained how everything worked. As far as picking out a vehicle or buying the car. He took his time and explained how everything worked. As far as picking out a vehicle or buying the car. More

Our salesman, Coleman Ahakuelo was very helpful and because of that we bought a 2005 Chrysler Crossfire Convertible which we are very happy with. He and Patrick in finance, made it easy and comfortabl because of that we bought a 2005 Chrysler Crossfire Convertible which we are very happy with. He and Patrick in finance, made it easy and comfortable for us. More

The staff at McLarty Honda did it again! Chris HARDWICK was patient in listening what was important to me in a car and London Walker helped me get financing. Chris has followed up with me to Chris HARDWICK was patient in listening what was important to me in a car and London Walker helped me get financing. Chris has followed up with me to ensure I am enjoying my new car. He has even answered questions on getting to know my new features that I had trouble understanding. I have always had great success with the service department, and look forward to working with them again. Thank you McLarty Honda Staff for taking care of me! More

When it comes to their service department, get prices in writing first before confirming your appointment. I just drove up for my 11:30 appointment today only to find out that the $54.99 oil change special writing first before confirming your appointment. I just drove up for my 11:30 appointment today only to find out that the $54.99 oil change special (tire rotation extra $15.00) is now $155.00 and the differential service is now $250.00 (plus or minus a few dollars because my blood was starting to boil). Needless to say, I cancelled my appointment and drove off. I think they must have a target of finding a minimum of $500.00+ worth of stuff wrong with your vehicle to make quota. The bottom line is there needs to be truth in advertising in Arkansas when it comes to vehicle maintenance. As for this rating service, the dealership responds under your review that they are going to make contact but they never do. Saying you will make contact and doing it is two different things. At least they did not get a chance to tamper with my controls again. Well, it’s off to the other rating sites. More

Three words describe McLarty Honda’s service department-competent, honest and reasonable. Two words describe Juan Valenzuela-The Man. My highest recommendation! department-competent, honest and reasonable. Two words describe Juan Valenzuela-The Man. My highest recommendation! More

I made clear that I was definitely buying, and the response was lackadaisical. The manager then blamed another person when I said I bought from another dealer. I also feel that cars were held out as response was lackadaisical. The manager then blamed another person when I said I bought from another dealer. I also feel that cars were held out as ready to buy when they weren't, and another car would be substituted. More

Called about getting a Honda CR-V black with black interior. Was told only what I wanted to hear to get my deposit on a car. 2 mins after the call, Kevin Barry sends me a large text where he says its interior. Was told only what I wanted to hear to get my deposit on a car. 2 mins after the call, Kevin Barry sends me a large text where he says its grey interior but sends me a build picture right after that says black cloth interior. After months of waiting we drive an hour to the dealership to find its a grey interior car. At that time he said he thought it was going to be black interior as well but used the previous text to his defense. They have a sheet that shows ETAs of vehicles with colors, make and model. He said he checks the sheet very often so he either didn’t pay attention to color or straight up lied. He didn't keep his word on pricing when we arrived to the dealership as well. More