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McLarty Daniel Nissan

Bentonville, AR

4.8
2,673 Reviews
McLarty Daniel Nissan is a Nissan dealership located in Bentonville, AR.
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2501 SE Moberly Ln

Bentonville, AR

72712

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Showing 2,673 reviews

October 05, 2022

Great sales person (Chris) and was very polite and professional. Rod did a great job helping us on the final transaction. More

by Rox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Rod Ayers
Oct 06, 2022 -

McLarty Daniel Nissan responded

Rox, thank you for the 5-star review! It sounds like your car buying experience was a smooth one thanks to Chris and Rod's professionalism and great customer service. These are the exact type of reviews we love to read. Congratulations on your new Nissan and please come see us for any future sales or service needs!

Oct 06, 2022 -

Rox responded

just one quick note and/or suggestion for future reference. Although I was very pleased with my purchase and both Chris and Rod's assistance, when I returned on Wed 10/5/23 to drop off my new car so they can drive it to Tulsa for the leather interior.... I requested a "loaner car" and when the guy (brought it out front for me to drive off, I noticed a huge bird poop spatter down the drivers side window but I was surprised your team didn't make a better effort to clean it up a bit before handing it over. That wasn't the worst of it, however, I noticed on my way home (after I had already left the dealership) that I was on EMPTY and had to hurry up and find a gas station and put $5.00 worth of gas in it. Now I know from past experience that most car rentals and even loaners I have gotten - I have always had a FULL tank of gas. I was surprised Nissan would let me (70 year old woman) drive off in a vehicle that was on empty and make me fill it up. Especially when I filled up my NEW Nissan Rogue the day before I brought it back to have it driven to Tulsa for the leather seats. I will be really bummed if I get my new car back on empty! I think as a customer service issue that you may want to make sure clients don't have this type of issue in the future. I do love my car and still waiting on any and all paperwork to finalize this transaction.

Oct 07, 2022 -

McLarty Daniel Nissan responded

Rox, thank you for bringing this to our attention. We appreciate this type of feedback and love to know how we can better serve our customers. We understand how frustrating this can be. We have made the team aware of the situation and we would like to offer you a free tank of gas for your inconvenience. Please contact our Service Customer Relations Manager Malia Stratton at 479-845-8439 and she will take care of everything for you.

Oct 07, 2022 -

Rox responded

Yes and I appreciate your offer and accept and yesterday, Chris called me and said he would add on a free oil change when it comes due. Thank you for your quick response and attention to this issue! I will be picking up my new Rogue from dealership today and anxious to have it back with the new leather seats! Sincerely, Rox

October 03, 2022

I went in to return a vehicle I had test driven overnight and left with a better SUV that is just right for me! More

by Brenda.Been
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daniels, KaDee Harris , Chris Fertig
Oct 03, 2022 -

McLarty Daniel Nissan responded

Brenda, thank you for the 5-star review! We are glad to hear that our sales team found you the perfect SUV for you. Please contact us for any future sales or service needs.

October 02, 2022

Friendly, patient, accommodating group of people that were willing to answer all our questions and helped us make the right decision for us. More

by 15kmsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Pickering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Steele
Oct 03, 2022 -

McLarty Daniel Nissan responded

15kmsmith, thank you for the 5-star review! It’s great to hear such wonderful feedback regarding your sales experience. We pride ourselves on excellent customer service and it’s nice to hear we helped answer all your questions and get you in a car you love. Please contact us the next time you need sales or service help! Enjoy your new Nissan!

Oct 06, 2022 -

McLarty Daniel Nissan responded

15kmsmith, thank you for your kind review; we are happy to pass along your comments to the team here at Mclarty Daniel Nissan!

October 01, 2022

They were helpfull and i would gladly buy another truck from them in the future. More

by Tsuntsuntaiga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
Oct 03, 2022 -

McLarty Daniel Nissan responded

Tsuntsuntaiga, thank you for the 5-star review! It’s great to hear that you received excellent customer service when buying your Nissan truck. We would love the chance to serve you in the future. Please call us with any sales or service needs! Enjoy your truck!

Oct 06, 2022 -

McLarty Daniel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2022

Heather A. did a good job of being straightforward with what she could and couldn't do for me. I appreciated that versus the cliché salesman/woman antics. She m More

by Snake06Eyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Armstrong, Jason Finnell
Sep 30, 2022 -

McLarty Daniel Nissan responded

Snake06Eyes, thank you for your 5-star review! We are glad to hear Heather took great care of you during your sales process. Enjoy your Nissan and let us know if we can help with any future sales or service needs!

September 30, 2022

Chris was very helpful, he did his best to answered all our questions and appeared to be a very smooth transaction. More

by kwtruck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fertig
Sep 30, 2022 -

McLarty Daniel Nissan responded

kwtruck, Thank you for the 5-star review and congratulations on the purchase of your new Nissan. It sounds like Chris went above and beyond to make your buying process as smooth as possible. Please come see us if you need any sales or service help in the future. Enjoy your new Nissan!

September 30, 2022

Wow! TJ in the service department restored my faith in humanity. He worked with me to be able to get my car back on the road in top condition and he made More

by kabooka66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Boenne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ , Angela Vossburg
Sep 30, 2022 -

McLarty Daniel Nissan responded

kabooka66, thank you so much for the 5-star review praising our dealership! These are just the type of reviews we love to read. We agree that TJ is amazing and we're so glad he was able to take such great care of you while servicing your Nissan. Thank you for your loyalty and we look forward to serving you for years to come!

September 28, 2022

I bought my car in October of 2021 and can say that customer service at this establishment is seriously lacking. They will schedule you appointments without ever speaking to you. This has happene More

by EBass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
T.J Cody, Chris Johnson, Angela Vossburg
Oct 06, 2022 -

McLarty Daniel Nissan responded

Ebass, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (479) 845-8484 to speak to our manager directly.

September 26, 2022

Very professional and easy purchase. I will recommend Billy to my friends when they are looking for a vehicle. More

by jmmtnhome
Recommend Dealer
Yes
Employees Worked With
Billy Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

McLarty Daniel Nissan responded

jmmtnhome, thank you for the 5-star review! We appreciate the shout-out to Billy for his awesome customer service. Please spread the word and tell all your friends and family to visit us for any future sales or service needs!

September 22, 2022

The sales man we had (Jordan) was great. In fact everyone that we came into contact with was amazing the only reason I didn’t give the top rating was because it took over 6 hours for the who More

by Mweaver61rg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Pickering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Arnold
Sep 22, 2022 -

McLarty Daniel Nissan responded

Thank you for taking the time to share your positive experience with our store. We are happy to har that Jordan was able to get you fixed up with the right vehicle. We appreciate your patience throughout this process, as well. Thank you again for this great review!

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