McLarty Daniel Nissan

Complete Satisfaction Our experience with Landers McLarty in Bentonville, AR was great! This is the second vehicle we have purchased from Landers McLarty. All the employees Our experience with Landers McLarty in Bentonville, AR was great! This is the second vehicle we have purchased from Landers McLarty. All the employees that we dealt with were very professional and courteous and knew how to make a customer feel comfortable. Even all the other employees that we didn't deal with were very nice and courteous with everyone. In the future if we need another vehicle we will go back to Landers McLarty. We have and will continue to recommend Landers McLarty in Bentonville, AR Sincerely, Eddie E. Bolinger More

Friendly employees but service could be better All of the employees that I encountered were very friendly and willing to help. I give them an A+ on that. I had an "appointment" at their service cen All of the employees that I encountered were very friendly and willing to help. I give them an A+ on that. I had an "appointment" at their service center for 12 pm on a Saturday. The service I requested was to have 4 new tires mounted on my car, have an alignment done, and check on my vehicles recall status (2005 Inifiniti G35). While there Zach informed me that an Infiniti dealer would be the one servicing my car for the recall issue, that's reasonable. The reasons why I am giving customer service and quality of work a "3" is because (1) There's really no point in the scheduling of an appointment if customer's vehicle will not get worked on until some hours later. I dropped my vehicle off and went to have lunch and returned about 1:20-1:30 pm and my tires that I provided was still sitting where it was dropped off at. I know that Zach had mentioned at drop off that it would be done my 2:30 or 3:00 pm. Even though he had given me an estimated time frame, that's still a long time for a "scheduled appointment". It was near 3pm when my car keys were handed back to me. (2) Somehow, somewhere in the process of getting new tires mounted on and an alignment my license plate got bent. How did that happened? I don't know. It sure was not bent when I dropped my vehicle off. Zach did his best to bend it back to normal. I never had problems with my license plate anywhere else except for this one time when someone was trying to steal it but that's a different story. (3) After getting home straight from the service center I noticed grease on my wheels. Why none of the mechanics bother to wipe it off, I don't know, or at least mention it to the guy who washed the car before handing it back to me. So, I spent some time after getting home washing the grease off w/ some wheels and tire cleaners. So, overall the lag in "scheduled appointment", the bent license plate, and greased wheels really sealed the deal on the "3" rating for customer service and quality of work. But hey, I love the new tires and the car is driving straight(better than before). More

Best buying experience ever! The salesman Jake Inness called me on the phone. He asked about how our 2009 Nissan Altma was performing? I told that it had been a perfect. Car since The salesman Jake Inness called me on the phone. He asked about how our 2009 Nissan Altma was performing? I told that it had been a perfect. Car since we never had to take it to the shop for any warranty work to be preformed. Jake asked me if I had thought about trading the Altma in on a new auto? I said that my wife and I had talked about it but we had not made a decision on what to do. Jake started to ask questions about our Altma like, how many miles, how was the body, any dings, was the paint still looking like new? I told him that the car was in excellent condition with just over 77,000 miles. Jake asked if I wanted another Nissan or was I going to change brands? I told him that we wanted to stay with a Nissan, but would like to look at other vehicles made by Nissan! He explained about all the different models that Nissan made. Jake explained about encentives that were going on in the month of March. I told him that I would talk to my wife about all that we had discussed on the phone and I would call him back or that he was free to call me back! My wife and I discussed all the information that I had gotten from Jake. We called each other a few times to get things straight. When my wife and I got through going over all the different models, we had decided that a Nissan PathFinder was the vehicle for us this time. Jake called me again and we discussed the PathFinder that Linda and I wanted! We discussed what he would give me for the Altma for trade in. It did not take too long to come to an agreement on that price. Jake then looked for where he could find the PathFinder that had just what we wanted, also with the correct colors! After he found where he could get the vehicle that we wanted, we started to talk about how much he would price the PathFinder for and all the encentives that would be applied. We went back and forth on the final price, Jake then made another offer which I will not talk about now but it sealed the deal if the Company would go with what we agreeded on! Jake then told me that we would have to drive to the Dealership that day for the encentives to apply because it was the last day of the month! Linda and I said that we would be there by 7 P.M. to sigh the papers but if anything changed against us we would walk off. When we got there Jake met us and we took a ride in a PathFinder equipped just like we wanted but the color was different. We loved the drive and was able to get in and out better in the PathFinder than the Altma! We sat down with Jake and everything was just like we had talked about on the phone with no exceptions! Jake was the best salesman that I have ever had to deal with, it was a joy to buy our auto from Jake! We had bought the Altma there but the salesman was not the same as Jake was to us. Jake made us feel like we were part of his family while we were working on the deal for the PathFinder! He delivered our vehicle to our house full of gas, changed the tags around and even cleaned the bugs from the front of the vehicle and cleaned the front window inside and out before he said "'here is your new auto John Henry". I hope that Jake is still at this dealership the next time that we want to buy a vehicle because you can trust what he tells you and you don't have to be watching out behind! We will be back to Landers McLarty Nissan when we are ready to buy a new auto and we will tell everyone that we know to go to them if they want a car of any kind!! More

This is my second Nissan I have purchased in the last two years. I very pleased with my first experience, so Lander McLarty Nissan was my first choice when I decided to upgrade my vehicle. Jeremy was great years. I very pleased with my first experience, so Lander McLarty Nissan was my first choice when I decided to upgrade my vehicle. Jeremy was great to work with and ensured that he was my advocate in finding the right car and working with the finance team to agree on the right price for me. When it cam to signing the papers, Brian ensured I understood all of the documents and provide all the maintenance agreement options. At no time did I ever feel I was being pressured into making the purchase or agreeing to additional services. I felt they truly valued my business. More

Josh great salesman. Kept in contact months before sale and worked to get everything right. I like this dealership and everyone that works there is professional. I and worked to get everything right. I like this dealership and everyone that works there is professional. I More

Purchase Nissan Note I have dealt with Donnie Couch previously and have found him to be very knowledgeable and professional. He goes out of his way to make it your buying I have dealt with Donnie Couch previously and have found him to be very knowledgeable and professional. He goes out of his way to make it your buying experience very comfortable and informative, His attention to detail and keeping you informed after the purchase is outstanding. I would not hesitate to deal with him and this dealership in the future. More

Very friendly, professional, no-pressure sales experience. Felt very respected and important all the way through the process. Every price and offer that was negotiated prior to arrival was honor experience. Felt very respected and important all the way through the process. Every price and offer that was negotiated prior to arrival was honored. The vehicle was ready when promised and everything explained plainly and clearly. More

Always professional and friendly. They make sure I am always taken care of in timely manner. They also ask if I would like something to drink while I wait or if there is anything else I need. always taken care of in timely manner. They also ask if I would like something to drink while I wait or if there is anything else I need. More